Operations Specialist (Admissions Operations / Student Records Focus)

Job Summary

The Operations Specialist provides hands-on, essential front-line support for the Office of Undergraduate Admissions, serving as a primary point of contact for prospective students, families, and campus partners.

About the Role

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. RPI offers top notch employee health and retirement benefits, including a generous paid time off program, tuition remission, and opportunities for career growth.

Responsibilities

• Processes incoming application materials, including transcripts, test scores, and supporting documents, ensuring accurate and timely entry into SIS and CRM platforms.
• Provides telephone and front desk coverage as scheduled, answering questions, routing calls, handling parent, counselor, and student inquiries, and resolving issues within 24 hours.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email, and in person.
• Serves as a front-line resource for prospective students and families, responding to inquiries via phone, email