Admissions Operations Specialist

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the role

Support the admissions operations team by managing applications, coordinating with external partners, and ensuring timely and accurate processing of applications.

Responsibilities

• Manage and update applicant databases
• Coordinate with external partners to ensure smooth application processes
• Process applications efficiently and accurately
• Communicate with applicants regarding their application status
• Handle inquiries from applicants and external partners
• Assist in the preparation of reports and analytics related to application data

Requirements

• Bachelor's degree in a relevant field
• 1-2 years of experience in customer service or operations
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite

Qualifications

• Experience with CRM systems is a plus
• Knowledge of higher education admission processes is beneficial

Skills

• Strong problem-solving and decision-making abilities
• Ability to manage multiple tasks simultaneously
• Effective time management and prioritization skills
• Ability to work independently and as part of a team

Benefits

• Flexible remote work schedule
• Competitive compensation package
• Professional development opportunities

Pay

Compensation is commensurate with experience.

Schedule

Flexible remote work schedule.