Operations Site Lead - TAS

About the role

The Operations Site Lead assists in overseeing operations, acts as a liaison between Transdev Management and employees, and ensures efficient delivery of missions to clients.

Responsibilities

• Operate and maintain Transdev’s high standard of safety
• Communicate with management, clients, engineers, and the public
• Record and communicate delays in service
• Handle accidents or breakdowns appropriately
• Investigate and complete accident reports, incidents, safety escalations, and customer complaints
• Monitor and record employee absence and tardiness
• Conduct pre-brief and debrief meetings, communicate announcements to the team
• Coordinate, monitor, and supervise subordinates
• Inform management about operational/personnel problems and offer ideas for resolution
• Ensure compliance with global process standards and participate in continuous improvement initiatives
• Maintain confidentiality of all information
• Cover day-to-day operational needs during call outs or staff shortages
• Ensure Transdev managed fleet remains operational through maintenance, procurement, and vendor relationships

Requirements

• Associates degree (or equivalent job experience) with 1 year of Autonomous Vehicle Operations experience
• Experience with program management tools and Google Workspace
• Experience in vendor relationship management
• Experience leading teams to a successful conclusion
• Proficiency with using a touchscreen smartphone
• Ability to use a computer to generate reports and schedules
• Read, understand, and interpret system operating rules, regulations, policies, phases, and routes
• Good written and oral communication skills
• Organize and perform work efficiently with strong attention to detail
• Awareness and willingness to use Operational Excellence tools and techniques
• Experience with performance metrics and process improvement
• Proven track record of meeting or exceeding department performance goals
• Demonstrated problem-solving skills and analytical skills
• Flexible to work early mornings, evenings, weekends, and occasional overtime
• Punctual, reliable, and team player
• Ability to type at least 40 adjusted wpm

Qualifications

• Associates degree (or equivalent job experience)
• 1 year Autonomous Vehicle Operations experience
• Experience with program management tools and Google Workspace
• Experience in vendor relationship management
• Experience leading teams to a successful conclusion

Skills and Abilities

• Proficiency with using a touchscreen smartphone
• Ability to use a computer to generate reports and schedules
• Read, understand, and interpret system operating rules, regulations, policies, phases, and routes
• Good written and oral communication skills
• Organize and perform work efficiently with strong attention to detail
• Awareness and willingness to use Operational Excellence tools and techniques
• Experience with performance metrics and process improvement
• Proven track record of meeting or exceeding department performance goals
• Demonstrated problem-solving skills and analytical skills
• Flexible to work early mornings, evenings, weekends, and occasional overtime
• Punctual, reliable, and team player
• Ability to type at least 40 adjusted wpm

Benefits

• Vacation: minimum of one (1) week
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability

Physical Requirements

• Long periods of standing, walking, and sitting
• Occasionally required to climb or balance; stoop; kneel; crouch; or crawl
• Occasionally required to lift and/or move up to 45 pounds
• May work in extreme heat and cold, and in damp environment with moderate noise
• Time spent sitting, typing, or looking at a computer
• Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Pre-Employment Requirements

• Must be 21 years old
• All Transdev employees must satisfactorily complete a pre-employment drug screen and background check
• May be subject to a physical screening
• May be required to participate in a random drug screening program
• Must maintain an acceptable Driving Record suitable to being approved to drive as part of regular duties
• Records are monitored on an ongoing or regular basis pursuant to local state law
• If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time
• Must be able to pass a drug screen and background check
• California applicants: Please review here: https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy

About Transdev

Transdev operates transportation systems, maintains vehicle and fleets, and delivers mobility solutions for cities, counties, airports, companies, and universities across the U.S. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Transdev is a global leader in mobility with operations in 19 countries, operated by 110,000 team members from around the world. Transdev’s purpose is to empower the freedom to move every day through safe, reliable, and innovative solutions that serve the common good.