Operations & Sales Coordinator

About the role

Join a Growing, Award-Winning Home Services Company
Do you enjoy helping customers, staying organized, and driving results? Are you someone who likes wearing multiple hats in a fast-paced environment where every day is different? Mr. Handyman is looking for an Operations & Sales Coordinator to become a key member of our team.

Responsibilities

• Answer incoming customer calls and respond to online inquiries.
• Build customer relationships and schedule appointments.
• Prepare estimates and help customers move forward with recommended work.
• Follow up on unsold estimates and outstanding leads.
• Keep technicians' schedules full and productive.
• Cook up daily schedules and adjust routes as needed.
• Ensure customers receive exceptional communication throughout their projects.
• Request and collect 5-star customer reviews.
• Aid with marketing initiatives and social media content.
• Maintain an organized, professional office and storage area.
• Occasionally assist in the field with light lifting, deliveries, or other support when needed.
• Work with leadership to meet monthly sales and performance goals.

Requirements

• Enjoys talking with people and providing exceptional customer service.
• Confident asking for the sale and following up with customers.
• Highest level of organization and can manage multiple priorities.
• Thinks proactively and solves problems independently.
• Comfortable using computers, scheduling software, and Microsoft Office.
• Communicates professionally in person, on the phone, and in writing.
• Takes ownership of results rather than simply completing tasks.
• Works well as part of a team while remaining self-motivated.
• Has a positive attitude and enjoys a fast-paced environment.

Preferred Experience

• Sales or inside sales
• Customer service
• Office administration
• Dispatching or scheduling
• Home services, construction, remodeling, or property maintenance (preferred but not required)
• CRM or scheduling software

Compensation & Benefits

• Competitive hourly pay - $20/hour plus bonus opportunity
• Most successful team members earn up to $24/hour with bonuses
• Paid vacation and holidays
• Positive, team-oriented work environment

Why Join Mr. Handyman?

We're a locally-owned business backed by one of the most recognized brands in home repair and maintenance. Our reputation has been built on professionalism, quality workmanship, and exceptional customer service. Every member of our team plays an important role in delivering an experience that earns repeat customers and referrals.

Apply

If you're looking for a position where your organization, sales ability, and customer service skills directly impact the success of the business—and where your performance is recognized and rewarded—let's talk!