Sales & Operations Coordinator

About the role

Ruthmann North America is a subsidiary of TIME Manufacturing Company, a global leader in aerial lift and access equipment solutions. We serve customers across the United States and Canada with industry-leading products, technical expertise, parts, service, and training.

Responsibilities

• You help provide an excellent customer experience by ensuring customer information, orders, registrations, invoices, and related documents are accurate and processed on time.

• You support the administrative side of the sales process and help ensure customer orders move smoothly from order entry through delivery.

• You support invoicing, accounts payable, accounts receivable, payroll administration, and general business administration activities.

• You work closely with Sales, Operations, Service, Logistics, Finance, HR, customers, and external partners to keep information flowing and help solve day-to-day administrative challenges.

Qualifications

• Associate's or Bachelor's degree in Business Administration, Finance, Operations, or a related field preferred.
• Experience in business administration, sales administration, customer service, operations support, finance administration, or a similar role.
• Understanding of order processing and customer administration.
• Basic understanding of invoicing, accounts payable, and accounts receivable.
• Basic understanding of payroll administration processes.
• Proficiency in Microsoft Office.
• Strong written and verbal communication skills.

What you bring

• Customer focused and service minded.
• Organized and detail-oriented.
• Reliable and dependable.
• Self-motivated and able to work independently.
• Strong communication skills.
• Comfortable working with different departments and priorities.
• Positive team player.
• Willing to learn new processes and systems.
• Practical problem solver.
• Able to handle confidential information professionally.

Why this role matters

In this role, you help create a positive experience for customers and support the teams that keep the business moving. Your work helps ensure that information is accurate, processes run smoothly, and customers receive the service they expect from Ruthmann North America.

The offer

• Join a growing company with exciting opportunities for the future.
• Be part of an international organization with industry-leading products.
• Work closely with experienced business leaders.
• Competitive salary and bonus opportunity.
• Comprehensive benefits package.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• The opportunity to make a visible impact in a growing business.