Operations Research Analyst

Primary Purpose

The Operations Research Analyst is responsible for supporting the design of optimal fulfillment solutions, as well as being the subject matter expert on how to most optimally configure and control them to operate at peak efficiency. This includes having a thorough understanding of the systems that control the channel's fulfillment solutions, how to best configure/parametrize them, what data they produce and how to use that data to inform key learnings and insights and identify improvement opportunities.

Duties & Responsibilities

• Support the development of the ADUSA e-commerce fulfillment strategy and execution by informing the design through data and insights.
• Support the Optimization team in the design and improvement of optimal fulfillment models that fit business needs through data, requirements gathering, documentation, working directly with vendor partners and cross functional teams within ADUSA.
• Work directly with counterparts in Tech to aid their IT integration and systems design approach, through providing data and insights on current system performance, as well as representing ADUSA Fulfillment Strategy & Solutions in the IT design, ensuring requirements are met through the appropriate design.
• Use data from current operations to identify improvement opportunities in tactical processes like item slotting, order batching, tote cubing, path finding, etc. and work with data science counterparts to deliver solutions to address these opportunities.
• Breaks down objectives into appropriate initiatives and actions
• Learns quickly when facing new situations
• Provides timely and helpful information to others across the organization
• Understands the meaning and implications of key financial indicators
• Delivers messages in a clear, compelling, and concise manner
• Ability to transform complex data into actionable insights to inform strategic decision-making
• Ability to present recommendations based on data-driven conclusions
• Openness to new and differing ideas, systems, processes and technology
• Systems oriented; understanding of IT systems and applications
• Evaluates and recommends changes in methods or procedures

Qualifications

• Bachelor's degree in Operations Management, Continuous Improvement or Computer Science, Computer Information Systems, or related fields would be beneficial to this role.
• Understanding of the dynamic handling characteristics, constraints and risks associated with the wide range of material handling systems.
• Understanding of SQL and/or other data analysis approached to be able to pull and analyze large datasets.
• Familiarity with programming (Java, Python, etc.).
• Familiarity with simulation and modeling software.
• Knowledge of the constraints and methods for defining and demonstrating equipment, subsystem, and system performance criteria.
• Technical knowledge of fulfillment tools and systems (OMS, WMS, Picking apps, inventory systems, etc.).
• Knowledge of data querying, mining and dashboarding (SQL knowledge preferred).
• Knowledge of food safety and workplace safety best practices.
• Breaks down objectives into appropriate initiatives and actions
• Learns quickly when facing new situations
• Provides timely and helpful information to others across the organization
• Understands the meaning and implications of key financial indicators
• Delivers messages in a clear, compelling, and concise manner
• Ability to transform complex data into actionable insights to inform strategic decision-making
• Ability to present recommendations based on data-driven conclusions
• Openness to new and differing ideas, systems, processes and technology
• Systems oriented; understanding of IT systems and applications
• Evaluates and recommends changes in methods or procedures

Preferred Qualifications

• 3+ years of experience in a directly related field and successful demonstration of key abilities and knowledge as presented above.
• Track record of successful delivery of cross-functional projects.
• Has either participated in projects implementing/delivering automated fulfillment solutions, or has close knowledge of operating said solutions, including insight into optimizing them through various tactical approaches.