Jobs · Information Technology · Massachusetts

Operations Program Manager

L3Harris Technologies · Northampton, MA · 2 wk ago
On-siteInformation Technology$88k–$164k/yrFull-time

About the role

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

Responsibilities

  • Cook up all functional tasks to ensure project/program objectives are achieved.
  • Ensure cost, schedule, and technical performance objectives are successfully achieved on all assigned programs.
  • Prepare status reports and conduct reviews on assigned programs with all department representatives.
  • Manage assignment of priorities with the functional departments.
  • Ensure overall process compliance across all Operations functional areas.
  • Foster a data-driven culture and educate key partners on effective program planning, program management, and execution.
  • Support metrics and reporting rhythms to drive strategy execution and consistently achieve objectives and key results.
  • Lead continuous improvement including initiatives to optimize efficiency and quality.
  • Facilitate scrum meetings including daily stand-up meetings.
  • Provide stakeholders with visibility and updates on key initiatives.
  • Facilitate intervention and problem solving with project managers.
  • Clarify and drive program commitments as well as establish and maintain clear chains of accountability and communication by facilitating meetings with key stakeholders.
  • Support aftermarket proposals for legacy military hardware requiring SAP updates including routings and labor and test readiness.
  • Lead MRO operational performance driving hardware deliveries to plan.
  • Build strong partnerships with cross-functional teams to ensure priorities and programs are aligned with short- and long-term business objectives.
  • Cook up the preparation of operating budgets and manufacturing plans.
  • Track and manage the operational costs and performance of the program.
  • Cook up mechanisms for monitoring project progress and for intervention and problem solving with project managers.
  • Collaborate with and guide processes in delivering best-in-class experiences.
  • Define and keep up-to-date process documentation.
  • Knows and drives adherence to all Standard Operating Procedures (SOPs) for MRO operational team.
  • Partners with Continuous Improvement (CI) team in development of new SOPs and modifications to existing SOPs.

Qualifications

  • Cost Account and Earned Value Management
  • A confident, natural leader and problem solver with demonstrated critical thinking and collaboration skills.
  • Experience in leading a complex team and leading multiple programs.
  • Demonstrates strong organizational and program management capabilities.
  • 10 + years of work experience, preferably 5 + years in MRO Operations and/or Program/Project Management.
  • Demonstrated ability to manage conflict, build consensus, and facilitate problem-solving and collaboration amongst cross functional teams.
  • Strong analytical problem solving and decision-making skills.
  • Proven ability to communicate effectively at all levels across the organization.
  • Exceptional organizational skills and attention to detail with a high capacity for work output.
  • Prioritization abilities.
  • Strict attention to detail and an eye for continuous improvement.
  • Management: Ability to coordinate and administer programs, activities and protocols.
  • Ability to manage resources, monitor activities and assess environmental risk, safety, and quality control associated with the program.
  • Leadership: Demonstrated skills and abilities needed to coordinate, facilitate, and participate in a collaborative approach to the completion of tasks or assignments.
  • Excellent interpersonal and communication skills.
  • Bachelor’s Degree with a minimum 9 years of prior relevant experience or a Graduate Degree with a minimum of 7 years of prior relevant experience.
  • In lieu of a degree, minimum of 13 years of prior related experience.

Skills

  • Cost Account and Earned Value Management
  • Confident, natural leadership and problem-solving skills
  • Experience in leading complex teams and multiple programs
  • Organizational and program management capabilities
  • Strong analytical problem-solving and decision-making skills
  • Effective communication skills
  • Exceptional organizational and attention to detail skills
  • Prioritization abilities
  • Management: Ability to coordinate and administer programs, activities and protocols
  • Ability to manage resources, monitor activities and assess environmental risk, safety, and quality control associated with the program
  • Leadership: Demonstrated skills and abilities needed to coordinate, facilitate, and participate in a collaborative approach to the completion of tasks or assignments
  • Excellent interpersonal and communication skills
  • Standard Operating Procedures (SOPs) knowledge and adherence
  • Continuous improvement initiatives

Benefits

  • Health and disability insurance
  • 401(k) match
  • Flexible spending accounts
  • EAP
  • Education assistance
  • Paid time off
  • Company-paid holidays

Pay

The salary range for this role is $88,000-164,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.

Schedule

9/80

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