Operations Program Manager
L3Harris Technologies · Northampton, MA · 2 wk ago
On-siteInformation Technology$88k–$164k/yrFull-time
About the role
L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
Responsibilities
- Cook up all functional tasks to ensure project/program objectives are achieved.
- Ensure cost, schedule, and technical performance objectives are successfully achieved on all assigned programs.
- Prepare status reports and conduct reviews on assigned programs with all department representatives.
- Manage assignment of priorities with the functional departments.
- Ensure overall process compliance across all Operations functional areas.
- Foster a data-driven culture and educate key partners on effective program planning, program management, and execution.
- Support metrics and reporting rhythms to drive strategy execution and consistently achieve objectives and key results.
- Lead continuous improvement including initiatives to optimize efficiency and quality.
- Facilitate scrum meetings including daily stand-up meetings.
- Provide stakeholders with visibility and updates on key initiatives.
- Facilitate intervention and problem solving with project managers.
- Clarify and drive program commitments as well as establish and maintain clear chains of accountability and communication by facilitating meetings with key stakeholders.
- Support aftermarket proposals for legacy military hardware requiring SAP updates including routings and labor and test readiness.
- Lead MRO operational performance driving hardware deliveries to plan.
- Build strong partnerships with cross-functional teams to ensure priorities and programs are aligned with short- and long-term business objectives.
- Cook up the preparation of operating budgets and manufacturing plans.
- Track and manage the operational costs and performance of the program.
- Cook up mechanisms for monitoring project progress and for intervention and problem solving with project managers.
- Collaborate with and guide processes in delivering best-in-class experiences.
- Define and keep up-to-date process documentation.
- Knows and drives adherence to all Standard Operating Procedures (SOPs) for MRO operational team.
- Partners with Continuous Improvement (CI) team in development of new SOPs and modifications to existing SOPs.
Qualifications
- Cost Account and Earned Value Management
- A confident, natural leader and problem solver with demonstrated critical thinking and collaboration skills.
- Experience in leading a complex team and leading multiple programs.
- Demonstrates strong organizational and program management capabilities.
- 10 + years of work experience, preferably 5 + years in MRO Operations and/or Program/Project Management.
- Demonstrated ability to manage conflict, build consensus, and facilitate problem-solving and collaboration amongst cross functional teams.
- Strong analytical problem solving and decision-making skills.
- Proven ability to communicate effectively at all levels across the organization.
- Exceptional organizational skills and attention to detail with a high capacity for work output.
- Prioritization abilities.
- Strict attention to detail and an eye for continuous improvement.
- Management: Ability to coordinate and administer programs, activities and protocols.
- Ability to manage resources, monitor activities and assess environmental risk, safety, and quality control associated with the program.
- Leadership: Demonstrated skills and abilities needed to coordinate, facilitate, and participate in a collaborative approach to the completion of tasks or assignments.
- Excellent interpersonal and communication skills.
- Bachelor’s Degree with a minimum 9 years of prior relevant experience or a Graduate Degree with a minimum of 7 years of prior relevant experience.
- In lieu of a degree, minimum of 13 years of prior related experience.
Skills
- Cost Account and Earned Value Management
- Confident, natural leadership and problem-solving skills
- Experience in leading complex teams and multiple programs
- Organizational and program management capabilities
- Strong analytical problem-solving and decision-making skills
- Effective communication skills
- Exceptional organizational and attention to detail skills
- Prioritization abilities
- Management: Ability to coordinate and administer programs, activities and protocols
- Ability to manage resources, monitor activities and assess environmental risk, safety, and quality control associated with the program
- Leadership: Demonstrated skills and abilities needed to coordinate, facilitate, and participate in a collaborative approach to the completion of tasks or assignments
- Excellent interpersonal and communication skills
- Standard Operating Procedures (SOPs) knowledge and adherence
- Continuous improvement initiatives
Benefits
- Health and disability insurance
- 401(k) match
- Flexible spending accounts
- EAP
- Education assistance
- Paid time off
- Company-paid holidays
Pay
The salary range for this role is $88,000-164,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.
Schedule
9/80