Operations Program Manager
Ho-Chunk, Inc. · Richmond, VA · 1 mo ago
Information TechnologyFull-time
About the role
All Native Group is seeking a skilled Operations Program Manager to support execution of a large federal operations and training support program. This role is central to day-to-day program health, coordinating workforce operations, driving recruiting and personnel lifecycle activities, and ensuring compliant, efficient service delivery across all functional areas.
Responsibilities
- Maintain workforce tracking, staffing status dashboards, and program reporting across multiple operational areas
- Support preparation and delivery of contract deliverables, performance reports, and operational documentation on schedule
- Perform data analysis to identify trends, gaps, and opportunities for operational and staffing improvement
- Ensure compliance with contract requirements, policies, and standard operating procedures across the program
- Coordinate and actively manage full-cycle recruiting activities including requisition management, job posting, candidate tracking, interview scheduling, and offer coordination
- Manage onboarding and in-processing workflows, ensuring new hires complete required steps efficiently and are mission-ready upon start
- Maintain accurate personnel records, clearance tracking, and staffing databases to support reporting and compliance requirements
- Coordinate employee relations matters, performance documentation, and separation processing in alignment with HR policies and applicable regulations
- Support workforce planning activities including position forecasting, attrition tracking, and succession readiness
- Coordinate training and professional development activities across program staff, tracking completion and identifying gaps
- Facilitate communication between leadership, staff, and stakeholders to ensure alignment across all functional areas
- Support continuous improvement initiatives across operations, staffing pipelines, and service delivery
Qualifications
- 8–12+ years of professional experience in federal program management, enterprise operations, or mission support services
- 3+ years of direct experience in recruiting coordination, talent acquisition operations, or HR administration — including managing requisitions, tracking candidates, and supporting full-cycle hiring workflows
- Demonstrated experience managing personnel lifecycle activities: onboarding/in-processing, records management, clearance tracking, and offboarding
- Strong organizational, analytical, and written/verbal communication skills
- Proficiency in Microsoft Office suite and collaboration tools (Excel, Word, SharePoint or equivalent)
- Experience with Applicant Tracking Systems (ATS) or HRIS platforms in a government contracting context
- Familiarity with Service Contract Act (SCA) requirements and federal contractor HR compliance
- PMP or equivalent program management certification
- U.S. Citizen with active Secret clearance (Top Secret eligible preferred)