Operations Processor II

About the role

This role plays a critical part in ensuring payroll files and corresponding deposits are properly matched and applied to client retirement accounts.

Responsibilities

• Format and prepare payroll contribution files in accordance with system and processing requirements.
• Upload payroll files and ensure successful system processing.
• Matching incoming client deposits with corresponding payroll file uploads to ensure accurate and timely pairing of contributions.
• Monitor and work various system error reports to identify and resolve processing issues.
• Research discrepancies between payroll files and deposits to ensure proper posting of contributions.
• Collaborate with internal teams to resolve file formatting issues and system errors.
• Maintain accurate documentation of file processing activities and issue resolutions.
• Achieve all processing deadlines in a fast-paced, deadline-driven environment.
• Assist in identifying opportunities to improve file processing efficiency and system workflows.
• Support operation consistency and accuracy within Client Contribution Services.
• Perform additional duties as assigned to support departmental goals.
• Work across multiple applications and systems to complete tasks.

Qualifications

• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency in Microsoft Excel, including data review and file formatting.
• Strong analytical and problem-solving skills.
• Experience working with payroll files, contribution processing, or data uploads preferred.

Benefits

Corebridge Financial offers a comprehensive benefits and wellness program designed to support employees both personally and professionally, ensuring they have the resources and flexibility needed to thrive. This includes:

• Health and Wellness: Medical, dental, and vision insurance plans, mental health support, and wellness initiatives.
• Retirement Savings: Competitive 401(k) Plan with generous Company matching contributions.
• Employee Assistance Program: Confidential counseling services and resources.
• Matching charitable donations: 1:1 match up to $5,000 for donations to tax-exempt organizations.
• Volunteer Time Off: Up to 16 hours annually to support community activities.
• Paid Time Off: At least 24 PTO days.

Equal Opportunity Employer

We are an Equal Opportunity Employer committed to being an employer of choice through diversity and inclusion. We comply with all applicable federal, state, and local fair employment laws. We provide reasonable accommodations for job applicants and employees with disabilities or sincerely held religious beliefs. We are committed to creating a workplace that respects and values each individual's unique perspective and experiences.