Lockbox Operations Processor II

Job Responsibilities

• Open, sort, and balance customer remittances according to bank and customer procedures and deadlines.
• Utilize an adding machine to balance multiple transactions and label with appropriate batch header.
• Review processable returns for accuracy and complete a Return Item Notification form.
• Prepare manual deposits for payments received without a document.
• Prepare checks for data entry processing.
• Sort through customer payments separating transactions according to customer specifications.
• Review/prepare counterwork for processing.
• Record daily production by completing an Employee Production Report and submit to Supervisor at end of shift for review/approval.
• Sort and prepare the mail for processing by P.O. Box for distribution to the mail opening operation.
• Perform 10 key data entry for customer payments in a fast-paced environment while meeting quality and productivity standards.
• Responsible for data entry of detailed payment information from remittance documents according to customer specifications.
• Monitor and/or ensure compliance with Federal and State laws and regulations, including but not limited to the Bank Secrecy Act and Anti-Money Laundering, in addition to, Bank operation policies and procedures.
• Other duties as assigned.

Qualifications

• This position requires excellent manual dexterity, attention to detail, solid organizational skills, basic adding machine skills, and ability to meet processing standards.
• Position requires good communication skills. Must be able to prioritize and follow direction. Must be able to work in a fast-paced environment.
• Candidate must be flexible and able to perform a variety of clerical duties during the shift and demonstrate the ability to move from one task to another easily in a high production environment.
• The position requires effective interaction with all team members. Candidate must be able to follow verbal direction and read company procedures related to customer business requirements.
• This candidate will be able to meet customer deadlines while working both independently and as part of a team.
• Flexible schedule required to meet business needs.

Physical Demands/Conditions

• The physical demands listed are typical of those an employee must meet to successfully perform the essential duties of this job.
• We may make reasonable accommodations to enable individuals with disabilities to perform those duties.
• While performing the duties of this job, the employee is regularly required to talk, see, hear, read, write, walk, sit, stand, stoop, kneel or bend; reach with hands and arms; use office equipment such as computer, telephone, calculator, and fax machine.
• The employee must occasionally lift and/or move up to 25 pounds.

Benefits

• Eastern offers a robust benefits and retirement package.
• Please see the description of benefits included with this job posting for additional information.

Pay

Starting Rate: $21.50 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.

Schedule

Flexible schedule required to meet business needs.