Operations Manager - Transportation (Supply Chain/Logistics)

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking a candidate to supervise drivers at one of our locations.

About the Role

The Operations Manager provides leadership to staff to ensure customer requirements are achieved while meeting Penske goals and objectives. This role leads teams in a dynamic operational environment to consistently exceed established goals, demonstrating a commitment to customers and a dedication to excellence and innovation. The Operations Manager develops forward-looking plans and turns those plans into successful execution while effectively managing resources to achieve operational excellence and meet or exceed the site financial operating plan.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM, with additional hours as business needs arise, including weekends.

This role supports 1 Supervisor and 19 Drivers.

Responsibilities

• People
  • Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives.
  • Recruit, hire, train, develop, and retain quality associates.
  • Establish and sustain effective, two-way communication that informs, motivates, and recognizes excellence among team members.
  • Build strong and effective relationships with associates, the customer, and supporting departments.
• Operations
  • Meet or exceed all customer key performance metrics and objectives.
  • Interact daily with the local customer to ensure existing and emerging customer needs are understood.
  • Lead the team to identify operational improvements in areas such as route optimization, carrier selection, backhauls, and trailer loading.
  • Collaborate with other Penske sites to share best practices and leverage resources/assets.
• Finance
  • Develop and execute the annual financial and operating plan.
  • Lead the operation with integrity to meet or exceed Business Plan targets.
  • Identify issues with operating metrics and P&L and make required adjustments in a timely manner.
  • Ensure customer billings, associate payroll, payables, intercompany charges, and all other activities are accurately reflected in the P&L.
• Safety
  • Lead a culture of safety through personal example.
  • Develop, execute, and assess a continuous improvement plan to reduce accident and injury frequency.
  • Ensure each associate understands their individual and group role and responsibilities required to achieve and maintain a safe workplace.
  • Proactively identify and correct unsafe conditions, work processes, and behaviors.
  • Ensure compliance with all applicable regulatory agencies, company policies, and procedures.
  • Conduct safety observations and provide coaching.
• Growth/Customer Experience
  • Identify opportunities for continuous improvement and challenge the status quo.
  • Execute a process to track and record value delivered to the customer.
  • Identify and seize profitable business opportunities for the customer and Penske.
  • Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.
• Fleet/Assets
  • Lead efforts to improve fleet/equipment utilization, maintenance availability, and fuel efficiency.
  • Contribute to equipment specification at time of start-up and renewal.
  • Build a strong working relationship with local PTL district and other equipment vendors.
• Other projects and tasks as assigned by supervisor.

Requirements

• 4 - 6 years of related functional experience.
• 3+ years of managerial or supervisory experience with DOT-regulated positions required.
• High School diploma or equivalent required; Bachelor’s Degree preferred.
• Proficiency with computers including Microsoft Outlook, Word, Excel, Access, and PowerPoint.
• Ability to connect and build rapport and relationships with associates and external customers at all levels.
• Strong time management and organizational skills with follow-up and follow-through.
• Ability to manage problems and make decisions independently.
• Demonstrated ability to develop and execute an annual financial operating plan.
• Ability to drive process improvement and lead change.
• Strong sense of ownership and responsibility for running the operation with a sense of urgency.
• Strong written and oral communication skills, including the ability to present in front of others and demonstrate active listening.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete a Penske employment application, submit to a background investigation (including past employment, education, and criminal history), and drug screening.

Skills

People-focused, operationally minded, strong communication skills, safety mindset, continuous improvement, goal-oriented, detail-oriented, demonstrated leadership skills.

Pay

Salary: $69,300 – $93,500. In this role, the Operations Manager will be bonus-eligible based on individual and location performance.

Benefits

Our excellent benefits plan keeps associates and their families happy, healthy, and secure. Learn more about Penske benefits.

Physical Requirements

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Read, communicate verbally and/or in written form, remember and analyze information, and understand instructions or guidelines.
• Stand, walk, and sit; frequently use hands to touch, handle, and feel, and reach with hands and arms.
• Occasionally lift and/or move up to 25 lbs/12 kg.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.