Operations Manager-Transportation

Responsibilities

• Manages various functions/activities to meet specific goals of the Site.
• Participates in site budget and goal planning.
• Ensures the highest quality and most cost-effective service by monitoring quality reports, productivity measurements, and expense analyses.
• Advocates and aggressively supports high-quality standards.
• Responsible for the interviewing, processing, and training of employees.
• Responsible for rewarding, coaching, counseling, and disciplining employees.
• Conducts regular staff meetings to obtain feedback on important issues and departmental concerns.
• Devises cross-training matrix that provides adequate backup for all positions.
• Conducts weekly audits on various function activities to ensure high quality standards are achieved.
• Masters Money Manager System and is proficient in the knowledge of coin room tasks and procedures.
• Reports serious operational problems to senior management.
• Communicates all operational problems to the Client Services group that might compromise customer service.
• Analyzes system problems and acts as a liaison with ATSIIS Support to resolve issues in a timely manner.
• May be required to attend training courses designed to improve job performance.

Requirements

• Security sensitive with prior cash logistics experience.
• Must have P&L management experience and ability to prepare and analyze key financial data reports.
• A thorough understanding of DOT guidelines is preferred.
• Excellent written and verbal communication skills are necessary.
• Excellent leadership experience is required.

Qualifications

• Minimum of 3-5 years Operations management experience.
• Strong knowledge of armored operations, currency processing, and bank operations experience preferred.
• A Bachelor’s degree in Business Management or comparable combination of education and work experience is required.
• Good working knowledge of Microsoft Office for Windows (Outlook, Word, Excel, PowerPoint, and Access) is required.

Skills

• Excellent communication & interpersonal skills.
• Multi-tasked oriented, organized, and able to set priorities and meet deadlines.
• Familiarity with applicable work rules/labor agreement, Company employee and safety handbooks, Federal Motor Carrier Safety Regulations, and other required documents.

Benefits

• Cash Services Headquarters located at 2000 NW Corporate Boulevard, Boca Raton, Florida, USA 33431.
• Contact number: +1-561-939-7000.