Operations Manager ~ Transportation

Key Responsibilities

• Aid the Director of Transportation with the daily operation and management of the Transportation Department
• Supervise Routers/Dispatchers and support daily route assignments to ensure adequate staffing and efficient transportation operations
• Resolve concerns involving bus drivers and monitors by clarifying issues, recommending solutions, and ensuring student safety
• Communicate effectively with drivers, parents, district staff, building personnel, and department leadership to resolve concerns and provide support
• Drive or monitor transportation routes as needed to ensure effective dispatching practices, accuracy, and safety
• Monitor department budget activities and assist with purchasing and management of specialized transportation equipment
• Organize and implement specialized training for drivers and monitors related to safety, student needs, and transportation procedures
• Develop and coordinate employee recognition efforts to promote teamwork and positive staff engagement
• Prepare special education and early childhood mileage, ridership, and billing reports
• Respond to transportation-related questions and concerns from families and staff while providing timely follow-up and resolution
• Attend IEP meetings to identify student transportation needs and support implementation of required accommodations and strategies
• Monitor and support compliance with transportation accommodations outlined in student IEPs
• Support a positive work environment through effective leadership, communication, and collaboration
• Perform other duties as assigned

Job Requirements / Basic Qualifications

• Experience in student transportation with increasing levels of responsibility
• Knowledge of transportation safety practices, procedures, and applicable regulations
• Experience supervising and supporting transportation personnel preferred
• Ability to lead, motivate, and collaborate with a diverse group of employees
• Strong organizational, communication, and problem-solving skills
• Ability to analyze situations, develop solutions, and make independent decisions
• Ability to maintain confidentiality and handle sensitive student information
• Ability to prepare and maintain accurate records and reports
• Strong customer service skills and ability to communicate effectively with families, staff, and community members
• Ability to manage multiple priorities and meet deadlines
• Experience working with special education transportation needs preferred