Operations Manager Trainee

About the role

The Operations Manager Trainee (OMT) role is designed for individuals looking to gain experience and develop their skills in a financially viable PDS supported dental office. The role involves learning and applying various operational and managerial skills under the guidance of experienced professionals.

Responsibilities

• Model company culture, values, standards, and best operational practices
• Assess, hire, and retain team members through comprehensive training, supervision, counseling, and coaching
• Resolve staff and patient issues by analyzing facts and developing solutions
• Drive year-over-year revenue and profit growth
• Manage expenses to achieve monthly goals and budget
• Show proficiency and adherence to cash management and accounting protocols
• Deliver effective leadership, coaching, and mentoring to team members
• Maintain a professional appearance and demeanor
• Implement an office success plan and ensure compliance with company policies and regulations
• Develop and implement an office success plan; including development of staff and office protocols to provide for efficient operations during manager absences
• Other duties as assigned by the direct supervisor

Qualifications

• High school diploma or equivalent
• Five or more years of related work experience in operational management
• Valid driver's license and automobile insurance or reliable alternate transportation
• Knowledge of Dental Plans, insurances fees, administrative guidelines, limitations and exclusions, reporting systems, and business principles
• Proficiency in Microsoft Applications, Epic, 1VU, BOX, and standard office equipment
• Ability to multitask, prioritize tasks, and make timely decisions under pressure
• Strong organizational skills and ability to solve problems
• Ability to communicate effectively and present information both verbally and in writing
• Ability to lead a team, prioritize duties, coach, mentor, train, write effective performance evaluations, conduct feedback, and handle team member relations issues

Preferred Qualifications

• Associate or Bachelor’s degree
• Five or more years of experience leading a team, mentoring, and coaching subordinates
• Knowledge of financial acumen, patient advocacy, process focus, and influencer skills

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition reimbursement
• 401K
• Paid time to volunteer in your local community

Pay

$57,000.00 - $79,800.00 / Annually

Schedule

This is a salaried position.