Operations Manager Trainee

About the role

The Operations Manager Trainee (OMT) program is a structured 5-month leadership development program designed to prepare you for a front-line Operations Manager (OM) role. During training, you will gain hands-on field experience leading employees, improving operational efficiency, supporting safety programs, and driving customer satisfaction. Upon successful completion, trainees transition into an Operations Manager position responsible for coaching, mentoring, and managing frontline employees, overseeing daily route operations, and ensuring safety, performance, and service excellence.

Relocation

The 5-month training program will take place in Woodinville, WA. While we aim to place candidates into an Operations Manager role at their training location, this is not guaranteed. Final placement is based on business needs, and candidates must be willing to relocate within the market area (Idaho, Washington, Oregon) if a position is not available at the training site upon completion.

Responsibilities

• Provide timely and consistent touchpoints with frontline employees
• Regular review of best practices to enhance daily performance
• Partner with Drivers and Technicians to develop job-related skills
• Complete the assigned OMT training curriculum and all other assigned training
• Actively practice and seek feedback on coaching conversations
• Collaborate with all frontline managers to learn the day-to-day business operations (i.e., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Operations Managers)
• Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes

Requirements

• Bachelor’s Degree (accredited) or, in lieu of a degree, High School Diploma or GED (accredited) and two (2) years of relevant work experience
• 2 years of relevant work experience (in addition to education requirements)
• Must be at least 18 years of age
• Legally eligible to work in the country where the position is located
• Valid Driver’s License upon hire and must maintain a valid driver’s license and clean driving record throughout employment

Physical Requirements

This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Pay

The expected base pay range for this on-site position is $80,000 – $83,000. This range represents a good faith estimate; the specific salary offered may be influenced by the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Benefits

• Medical, dental, vision, life insurance, and short-term disability
• Stock purchase plan
• Company matching on a 401(k)
• Paid vacation, holidays, and personal days
• Discretionary time off, up to 80 hours of paid sick time per year and seven paid holidays
• Leave pay policy providing up to 4 weeks of paid leave in a rolling 12-month period for qualifying leaves