Operations Manager Trainee

About the role

The Operations Manager Trainee (OMT) role at Doctor Phillips Modern Dentistry is designed to equip individuals with the necessary skills and knowledge to independently manage a financially viable PDS supported dental office. The OMT is expected to grow into a fully capable manager within 4-6 months, following the completion of the OM Development Program.

Responsibilities

• Model company culture, values, standards, and best operational practices
• Engage in comprehensive training, supervision, counseling, and coaching for team members
• Resolve staff and patient issues through analysis and development of solutions
• Drive year-over-year revenue and profit growth
• Manage expenses to achieve monthly goals and budget
• Show proficiency and adherence to cash management and accounting protocols
• Deliver effective leadership, coaching, and mentoring to team members
• Maintain an appropriate professional appearance and demeanor
• Implement an office success plan, including staff and office protocol development
• Ensure compliance with company policies and regulatory bodies

Qualifications

• High school diploma or equivalent
• Five or more years of related work experience in operational management
• Valid driver's license and automobile insurance (or reliable alternate transportation)
• Knowledge of Dental Plans, insurances fees, administrative guidelines, limitations and exclusions, reporting systems, and business principles
• Proficiency in Microsoft Applications, Epic, 1VU, BOX, and standard office equipment
• Ability to multitask, prioritize tasks, and make decisions under pressure
• Strong organizational skills and ability to solve problems
• Excellent communication and presentation skills

Preferred Qualifications

• Associate or Bachelor’s degree
• Five or more years of experience leading a team, mentoring, and coaching subordinates
• Knowledge of financial acumen and business principles
• Ability to influence and build trust with team members

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition reimbursement
• 401K
• Paid time to volunteer in your local community

Compensation

$25.25 - $35.25 / Hourly

Pay

This role will be a salaried position upon completion of the Operations Manager training program.

Schedule

The work environment is primarily sedentary but may require field visits and driving. Temperatures are controlled with no direct exposure to hazardous physical substances. Noise levels are usually low to moderate, with occasional exposure to irate team members, vendors, or patients. The team member will frequently lift and/or carry materials weighing up to 40 pounds, and occasionally stoop, kneel, bend, or crouch. Finger dexterity is needed for computer keyboard, calculator, and other standard office equipment use.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition reimbursement
• 401K
• Paid time to volunteer in your local community

Company Information

Doctor Phillips Modern Dentistry is an Equal Opportunity Employer. We celebrate diversity and unite in our mission to create healthier and happier team members.