Operations Manager-Tanger Outlets at Sevierville

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

About the role

A Victoria’s Secret & Co Operations Manager is a values-based leader who drives operational execution to ensure a consistent and efficient store environment. This role reports to the Store Manager or Assistant Store Manager.

Responsibilities

• Execution of shipment, replenishment, and inventory processes
• Back-of-house organization and operational efficiency
• Inventory accuracy and operational compliance
• Cleanliness, safety, and asset protection standards
• Support of floorsets and product launches
• Identification and resolution of operational gaps
• Leadership of direct reports, including Selling Associates
• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned

Qualifications

• Strong execution and operational expertise
• Strong selling, coaching, and business ownership mindset
• Experience using insights to drive performance
• Experience developing talent and building team capability
• 3+ years of retail leadership experience preferred
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
• Ability to use technology (headsets, mobile devices, computers)

Pay

VS&Co provides a range of compensation for this role between $22.25 and $28.88 per hour. Your actual salary will be determined by a number of factors, including your specific skills and experience, geographic region, or other relevant factors.

Benefits

Click here for benefit details related to this position.