Operations Manager - Omaha

Job Responsibilities

• Serve as an on-site operational leader responsible for daily execution, team support, and continued development of the location.
• Support the ongoing growth of the market by helping build scalable routines, consistent operating standards, and strong team accountability.
• Lead, coach, and develop employees and frontline leaders to improve performance, service quality, productivity, and engagement.
• Cook up day-to-day production and operational activities to ensure work is completed accurately, safely, efficiently, and in alignment with business needs.
• Ensure compliance with Aramark policies, client expectations, regulatory requirements, safety standards, and established operating procedures.
• Monitor purchasing, receiving, inventory, supplies, and production processes to ensure standards are met and financial targets are supported.
• Review operational performance, identify gaps, and partner with leadership to implement practical, field-ready solutions.
• Maintain effective communication with employees, peers, clients, and leadership to ensure alignment on priorities, expectations, and follow-up.
• Support completion of production records, training documentation, performance appraisals, and other required operational or people-related processes.
• Conduct training, in-service education, and ongoing coaching to support employee readiness, compliance, and development.
• Address performance concerns in a timely and appropriate manner, including coaching, accountability conversations, and corrective action when necessary.
• Help create a culture of ownership, responsiveness, safety, service, and continuous improvement.

Qualifications

• Minimum of 3 years of successful experience in operations, production, food service, hospitality, logistics, distribution, or a related field.
• Bachelor's degree preferred; equivalent experience will be considered.
• Prior leadership experience with responsibility for employee performance, daily operations, customer/client service, and operational execution.
• Ability to work on site five days per week and maintain strong visibility within the operation.
• Demonstrated ability to lead through growth, change, and competing priorities.
• Strong communication, follow-up, coaching, and problem-solving skills.
• Ability to build trust with employees while maintaining clear expectations and accountability.
• Financial and operational acumen, including the ability to understand performance drivers, identify gaps, and support action plans.
• Comfortable operating as both a hands-on leader and a broader business partner within the market.