Operations Manager/Engineer, Field Operations

About the role

The Operations Manager/Engineer, Field Operations at Vorto is responsible for owning regional transportation execution, driving KPIs, managing carrier networks, and designing AI-enabled workflows. This role combines technical expertise with systems thinking and workflow automation.

Essential Duties and Responsibilities

• Own regional transportation execution to ensure customer capacity commitments are consistently met
• Drive regional KPIs including utilization, turn times, carrier performance, and safety metrics
• Act as primary escalation point for operational disruptions and customer-impacting events, ensuring rapid resolution
• Maintain complete visibility and accountability for fleet and asset status, including readiness, custody, and maintenance requirements
• Build and manage a high-performing regional carrier network through recruiting, onboarding, training, and performance management
• Design and deploy AI-enabled workflows for carrier sourcing, dispatch optimization, onboarding, compliance, and field communications
• Develop scalable playbooks and SOPs that replace manual processes and standardize execution across regions
• Own regional financial metrics including cost analysis, pricing awareness, capacity planning, and strategic growth support

Qualifications/Skills

• Bachelor’s degree in engineering
• 3+ years of experience in a technical engineering role
• Systems-oriented mindset with ability to build workflows
• Comfort working with AI tools and automation platforms
• Ability to operate independently in high-ambiguity environments
• Willingness to travel up to 25% within region

Compensation

Starting at $125k

Benefits

• Competitive compensation package
• Paid Time Off and Holidays
• Health, Dental and Vision Insurance
• 401(k) retirement plan with company match
• Flex and Health Savings Plans
• Company-paid life and short-term disability insurance
• Company-paid parking or RTD pass
• Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance
• Tuition Assistance
• Employee Assistance Program (EAP)
• Free or discounted legal program
• Product & Services Discount Program
• Modern office space in downtown Denver with daily coffee, tea, drinks & snacks

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.