Operations Manager AGI
James River Grounds Management · Portsmouth, VA · 2 wk ago
On-siteManagementFull-time
Job Overview
This position is responsible for managing all aspects of production on a portfolio of maintenance accounts including labor, materials and equipment. Production Managers are responsible for managing a book of businesses at a minimum of $1 Million. This position is reported directly to the Branch Manager.
Essential Functions and Responsibilities
- Support company vision, policies, procedures, safety/training programs, perform accordingly and pass along to other employees.
- To be familiar with each job’s specifications and ensure compliance with quality and efficiency standards.
- Work with management team to map out the seasonal work schedules.
- Develop, communicate and maintain schedules for maintenance work on all jobs, coordinate manpower, equipment and materials in a timely fashion.
- Perform inspections of equipment and vehicles to see that all is being maintained properly.
- Ensure client requests are responded to in a timely manner.
- Manage operational issues and quickly implement alternative and creative solutions.
- Communicate proactively and work in concert with the Client Management team to resolve client concerns when applicable.
- Manage budget and monitor job cost reports regularly and report back to crew to increase productivity and job efficiency, including total hours worked by crew and services performed to ensure quality and profitability.
- Provide long and short-term planning for maximum efficiency and no wasted time for Crews.
- Manage and lead a team. Assist in the hiring/promotion process, evaluate performance, and provide coaching and timely feedback to optimize employee performance.
- Develop employees, encourage growth and development of new opportunities within the organization, and plan for succession.
- Oversee and implement employee discipline when needed.
- Train employees in all aspects of job (safety, quality, efficiency, equipment).
Skill Requirements
- A high school degree is required.
- An associate or bachelor’s degree is desirable.
- Two to four years of experience as a supervisor/manager with proven ability to train, nurture and develop employees and determine leadership skills in others.
- A general knowledge of irrigation systems.
- A hold a Pesticide Certification 3A & 3C or better.
- Excellent organizational skills and attention to detail, with the ability to schedule multiple projects, prioritize work and perform several tasks concurrently with ease and professionalism.
- Exceptional problem-solving skills.
- The ability to work independently with a high level of accountability and responsibility for all activities of self and team.
- Strong interpersonal and communication skills, with the ability to effectively communicate to all levels of leadership, team members and clients both verbally and written.
- The ability to maintain confidentiality and trust when dealing with difficult, sensitive and confidential issues.
- A strong working knowledge of computers with proficiency in Microsoft Outlook, Word and Excel.
- Experience with Aspire a plus.
- Travel required between client work sites, as well as other operational sites. Occasional travel to facilitate training may also be required.
- A valid driver’s license with a reasonably clean record.
- Physical requirements: Standing, seeing, walking, reading, sitting, reaching, stooping, range of motion, kneeling, hearing - speech range, squatting, depth perception, body twisting, color vision, crawling, lifting up to 10 lbs., speaking clearly, pushing, speaking clearly, pulling, seeing distant, climbing ladders, climbing on/off truck, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, 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lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, 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dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 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balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying, manual dexterity, pushing, speaking clearly, pulling, seeing distant, climbing stairs, climbing poles, balancing, gripping, lifting up to 10 lbs., sense of touch, carrying