Operations General Manager

About the role

B&C Logistics Logistics is seeking a hands-on operations leader to oversee two warehouse facilities while building the leadership structure, operating systems, and processes needed to support our next stage of growth. This is a newly created leadership role with significant ownership. You'll lead Operations and Department Managers, strengthen accountability across both facilities, and help create a scalable operation capable of supporting continued expansion. We're looking for someone who is equally comfortable developing long-term strategy and spending time on the warehouse floor solving real operational challenges.

B&C Logistics is a growing third-party logistics provider committed to becoming the strongest link in our partners' supply chains. We believe operational excellence comes from great people, clear accountability, and a culture built around our core values: Care, Ownership, Make It Better, Make It Clear, Integrity, and Teamwork. If you're an operational leader who enjoys building teams, improving systems, and creating scalable warehouse operations, we'd love to hear from you.

Responsibilities

• Lead day-to-day operations across two warehouse locations
• Develop and coach Operations and Department Managers
• Standardize processes, KPIs, and operating procedures
• Improve safety, quality, productivity, inventory accuracy, and service levels
• Build accountability through scorecards, operating rhythms, and leadership routines
• Drive continuous improvement across labor, workflow, space utilization, and operational performance
• Partner with customer-facing teams to ensure exceptional client service
• Help prepare the business for future growth, new customers, and increased capacity

Requirements

• 5+ years leading warehouse, distribution, fulfillment, or logistics operations
• 1+ year of 3PL experience
• 3+ years managing leaders or department managers
• Experience overseeing multi-site warehouse operations
• Strong background in labor planning, inventory, fulfillment, safety, quality, and operational metrics
• Proven ability to build processes, develop leaders, and improve performance
• Bachelor's degree or equivalent experience

Qualifications

• Food-grade, CPG, or regulated warehouse experience
• Experience with WMS and labor management systems

Pay

$100,000-$110,000K+ DOE

Benefits

Comprehensive benefits package

Schedule

Full-Time, 100% onsite based in DeKalb, IL