Operations Manager 2nd shift

About the role

Operations Manager leads one or more large volume operation(s), which may serve a multi-disciplined customer base or multi-facility operations. Responsibilities include safety, customer relations, operational oversight, business metrics, staff development, business development support, and P & L. This position drives continuous improvement projects and plays a key role in customer relationships and the business development process.

Responsibilities

• Leads, implements, coordinates best practices, technology enhancements, cost-effective operational solutions, start-up, transfers, continuous improvement, and account projects.
• Maximizes productivity, quality, and service throughout operations using best practices in facilities layout, methods, material handling, technology, and measurements.
• Creates, coordinates, monitors, and reports on business plan objectives vs. actual results for Senior Management and/or clients.
• Develops front-line leaders and associates, attracting and retaining talent.
• Ensures safety and efficiency throughout operations according to customer and employer procedures.
• Conducts start-up meetings, weekly walk-around reporting, project teams, and training.
• Communicates changes in extraordinary handling procedures to office personnel and completes warehouse worksheets.
• Serves as the professional point of contact for customer relations, responding to inquiries and delighting customers.
• Heavily involved in business development and contracts.
• Leads and drives corporate culture and initiatives through hands-on interactions with all associates.
• Authorizes and monitors operational expenditures.

Requirements

• 3-5 years of management experience.
• Previous management experience for a third-party logistics provider.
• College degree preferred.
• Proficient in Microsoft Office Suite.
• Expert in Warehouse Management Systems.
• Project management experience.
• Excellent verbal, written, interpersonal, organizational, and presentation skills.
• Hands-on experience with staff development, facility layout, and inventory management.
• Strong analytical and team-building skills.
• Experience with multi-shift operations.
• High energy level and drive to implement change.
• Prior P & L exposure and ability to manage it.
• Ability to coordinate best practices and implement system-wide.

Skills

• Effective decision-making abilities.
• Hands-on prioritization and time management skills.
• Strategic leadership skills.
• Strong analytical and team-building skills.
• Ability to drive change.
• People-focused: good judge of talent, builds talented teams, motivates, and inspires.
• Customer-driven: teaches and reinforces customer delight, builds rapport, seeks feedback, and makes suggestions.
• Business acumen: understands 3PL business and economic infrastructure, pushes self and others, designs practices.

Physical and Mental Requirements

• Ability to hear, read, comprehend, write, and communicate.
• Frequently required to sit, type, and perform repetitive wrist motion.
• Occasionally required to stand, walk, bend, squat/kneel, twist/turn, climb, or reach on even and uneven surfaces.
• Works in extreme temperatures outside (hot/cold) and a temperature-controlled internal environment.
• Specific vision capabilities required: close vision, distance vision, depth perception, and ability to adjust focus (with or without corrective lenses).

Our Values

• Respect: We treat others as we want to be treated. We build respect through honesty, fairness, and integrity.
• Trust: Earned over time. We do what we say we will do. We are clear, direct, and honest.
• Team: We accomplish more together. We work hard toward a common goal and desire to make everyone successful.
• Opportunity: We believe all people have significance and potential. We strive to make an impact in the world around us.

Pay Level: 15