Operations Manager, 2nd Shift

What You'll Be Doing

• Manage the daily operations of the facility.
• Manage team member relations issues such as staffing, training, discipline, terminations, performance management, conflict resolution, team member work scheduling, etc.
• Manage customer relationships and business expectations including production and facility expenses.
• Establish and deploy policies, processes, organizational structure and programs to support pharmacy vision.
• Design and develop process enhancements related to the facility.
• Ensure all system problems and hardware failures are handled on a daily basis; involve external support team when required.
• Provide continuous and consistent communication with team members.
• Direct and develop leadership and support staff.
• Resolve all delivery concerns and requests from customers.

What You Bring With You (Qualifications)

• Associates Degree required.
• Bachelor’s Degree or equivalent relevant experience preferred.
• Production experience preferred.
• 5-7 years Leadership experience preferred.
• Understanding of patient privacy laws.
• Demonstrated ability to develop strategies and design practices, processes and procedures to drive internal consistency.
• Demonstrated ability to manage complex situations in a way that drives results.
• Demonstrated ability to make sound business decisions based on a mixture of analysis, wisdom, judgment and experience.
• Organization skills to meet deadlines and complete tasks across a wide spectrum such as production, accuracy, team relations, safety, and SG&A control.
• Development skills to train, teach, set high expectations and provide clear feedback to increase leadership skills.
• Critical thinking with the ability to be thorough in research, quick to understand the most important factors and variables, utilize sound metrics, and make impartial fact based decisions.
• Working knowledge to meet compliance requirements of Federal and State regulatory guidelines.