Operations Lead

About the role

The Operations Lead at Legends Global Knoxville is responsible for overseeing all aspects of facility operations, including planning, directing, coordinating, controlling, staffing, logistics, and preventive maintenance.

Responsibilities

• Directs and manages all full-time/part-time Operations Crew and Temporary Workers
• Supervises staff and oversees conversions
• Maintains cleanliness of the facility
• Ensures adherence to safety codes and laws
• Coordinates event set-up requirements between Event Services, Food & Beverage, and Operations Crew
• Prepares daily work task sheets for all Operations Crew members
• Identifies housekeeping needs and assigns them
• Trains staff in specifics of responsibilities and expectations
• Maintains a full supply of janitorial supplies
• Oversees all operations including shampoo of carpets, mopping, and waxing of floors
• Conducts on-the-job training for new employees
• Controls housekeeping and operations equipment
• Assists with operations staff scheduling
• Performs other duties as assigned

Qualifications

• High School Diploma or equivalent education required
• Strong attention to detail and ability to maintain facility as a first-class facility
• Excellent verbal communication, writing, and computer skills (Microsoft Word, Excel & Outlook)
• Ability to work long, often irregular hours, including nights, weekends, and holidays
• Ability to work well with people
• Ability to adhere to strict grooming standards established by Legends Global/KCAC
• Ability to perform basic math functions
• Strong organizational skills and ability to multi-task
• Ability to execute large functions
• Ability to read printed words and numbers in printed form and on computer/terminal monitor
• Ability to work overtime as needed, often with little notice
• Passes criminal and credit background check

Education and Work Experience

• High School Diploma or equivalent education required
• Prior supervisory experience preferred

Physical Demands

• Performing work through repetitive eye/hand coordination
• Daily lifting to 50 lbs. Up to 5 minutes at a time
• See and distinguish objects or symbols as 20 feet or more and 20 inches or less
• Depth perception, peripheral vision, ability to distinguish color and bringing objects into focus
• Climbing ladders and staircases multiple times per day as needed to pick stock
• Constant standing, walking, stooping, bending, lifting, and walking

Hours of Work and Travel Requirements

• Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed