Operations Lead

About the role

The Role As Operations Lead at Augustus, you own one of the core operational domains of the bank end-to-end. Our operations are organized around customer workflows - customer operations, payment operations, fincrime operations - and each domain runs like a product team.

Responsibilities

• Design the system.
• Set the metrics that prove it works.
• Build the agents that run it.
• Work across Operations, Product, Engineering, and Compliance.
• Report to Joshua, our COO, and you're trusted with every call from day one.

Requirements

• 3+ years building products or processes at a bank, fintech, payments, or crypto company - or a tier-1 consulting background with regulated financial services exposure.
• You've shipped automations or agents that run in production today, not proofs of concept.

Qualifications

• Based in New York or willing to relocate.

Skills

• Relentless: You can't leave something broken. You don't stop because it got hard or because no one is watching.
• Set The Bar: You're harder on yourself than anyone else would be. You don't need external accountability to care about quality.
• Shape The Game: You don't wait for a playbook and you don't need one. You walk into genuinely new territory and figure it out. You move before anyone asked you to.
• Systems First: You don't solve problems by adding people or effort. You build systems that make the problem smaller. Your first instinct is to automate, not to handle it manually.

Benefits

• Career Growth: You will be given more responsibility and pushed to grow faster than ever before.
• Network: Your peers are brilliant, highly motivated people. These people will be foundational in your future opportunities.
• Real Participation: Employees are shareholders. You will think and act like an owner.
• Perks & Benefits: Relocation support, visa support, the latest Apple gear (MacBook + AirPods), lunch benefit, gym benefit, a beautiful office in the heart of the city, 4x on-/offsites per year, and an annual development budget.

Pay

• Annual US base salary range for this role is $180,000-$220,000 + equity.

Schedule

• Not specified.