Operations Intern

About VX Media

VX Media is at the forefront of influencer marketing and creator-driven storytelling. We partner with brands across fashion, beauty, lifestyle, and technology to design and execute powerful influencer campaigns that resonate with culture. Our services span influencer strategy, talent management, content production, and social media consulting. We're proud to support a new wave of creators—including 3D/AR/AI/VR innovators—who push the boundaries of digital influence. Our mission is to help brands build authentic connections with audiences through impactful, personalized content.

Responsibilities

• AI & Workflow Automation: Build, test, and refine AI-powered workflows (Claude skills, Lark automations, team AI agents) that cut manual work across Comms, Production, Creative, and Finance; identify repetitive tasks across teams and propose automation solutions with clear before-and-after impact; QA automation outputs such as generated task lists, project docs, contract drafts, and CRM entries, and flag errors before they reach the team; troubleshoot broken workflows and document fixes.
• Project Operations: Support project setup in Lark, including project docs, group chats, task lists, and intake forms, so every project starts organized from day one; keep project templates, naming conventions, and custom fields consistent across all active projects; track project status across teams and surface blockers, gaps, or missing information to project owners; help coordinate project kickoff steps between intake, approval, and client communication.
• Systems & Data Management: Maintain the accuracy of client, contact, and vendor databases in Lark Base; pull and analyze operational data (project volume, client activity, vendor performance) and turn it into clear summaries for leadership; support dashboard and reporting tools that give management visibility across projects and clients; audit existing systems for duplicates, outdated records, and broken links.
• Documentation & Process Improvement: Write and update SOPs for tools, automations, and workflows so teams can run them independently; map current processes, find bottlenecks, and recommend improvements; support platform rollouts and team adoption of new tools through guides and walkthroughs.
• Internal Operations & Culture: Support culture initiatives such as team calendars, employee milestones, holidays across offices, and team activities; assist with onboarding logistics and internal tool access for new team members; take on ad hoc operational projects as priorities shift.

Required Qualifications

• Currently pursuing or recently completed a Bachelor's degree in Business, Operations