Operations Intern

About the role

With over 35 years of proven expertise in the workers' compensation industry, Key Risk delivers innovative and responsive solutions that provide our clients the freedom to do what they do best. Offering guaranteed cost options to employers nationwide, Key Risk focuses on delivering products and services within specialized verticals to reduce workers' compensation exposures and deliver industry-leading results. All products and services are distributed through appointed insurance agents and brokers. Key Risk is a member company of W. R. Berkley Corporation, whose insurance company subsidiaries are rated A+ (Superior), Financial Size Category XV by A.M. Best Company and A+ (Strong), by S&P. For further information about Key Risk please visit www.KeyRisk.com.

The internship program immerses you in workers’ compensation insurance business, provides you with the opportunity to showcase and hone your skills, enhances your business knowledge and professional growth, encourages networking and offers assignments/projects in specific areas of study. The program was developed to provide interns with a valuable, rewarding experience that connects the knowledge from academics with the reality of today’s insurance careers. Interns then receive training about Key Risk’s products, distribution channel and company-specific business processes that will lay the groundwork for an intern’s comprehensive learning experience. Technical training along with access to work special projects specific to our Operations departments will be a key experience of this role. The Key Risk internship program will include social activities aimed at building strong networking relationships with fellow interns and Key Risk staff. Activities may include management sessions, team-building, and volunteer/community service opportunities.

Responsibilities

• Prepare and manage policy renewal documentation to support underwriting teams, ensuring accuracy, completeness, and adherence to established timelines.
• Review renewal accounts and update policy information, exposure data, client details, and supporting documentation within underwriting systems.
• Assist in the preparation and maintenance of risk analysis documentation by compiling loss history, exposure information, risk characteristics, and other supporting data for underwriter review.
• Process routine and simple policy endorsements, including address changes, name corrections, coverage modifications, and other low-complexity policy transactions.
• Review endorsement requests for completeness and ensure policy changes are accurately documented and processed within service level expectations.
• Assist with reporting, data validation, and operational projects aimed at improving underwriting efficiency and service quality.

Qualifications

• Registered undergraduate student pursuing a major in risk management/insurance, law, business, actuar