Operations Event Staff

About the role

The Operations Event Staff individual reports to the Operations Manager and is responsible for comprehensive event preparation, execution, and general maintenance of the venue.

Responsibilities

• Plans, supervises, directs, and exercises general oversight over skilled and semi-skilled employees engaged in a wide variety of non-engineering tasks related to the operation and maintenance of the venue's building, grounds, and equipment.
• Assists in supervising the preparation of labor estimates and material costs for events and maintenance projects.
• Supervises and oversees the cleaning and sanitization of the venue before, during, and after events.
• Hires, trains, schedules, and provides daily supervision to other crew members, and assists in the performance evaluations of operations workers.
• Maintains the preventative maintenance program for maintenance service areas and equipment; performs or arranges for the repair of maintenance and material handling equipment.
• Aids in the planning, layout, and space allotment for various functions such as trade shows, banquets, convention meetings, concerts, and stage attractions.
• Aids in the training of operations employees in proper cleaning and repair methods, use of materials, and operation of equipment.
• Conducts daily inspections of the venue, reports damage and vandalism, and arranges for or performs necessary repairs.
• Supervises the conversion and changeover of the venue from one event to another, ensuring timely and efficient transitions.

Qualifications

• Comprehensive familiarity with various aspects of entertainment facility production and maintenance, including custodial services, materials handling, work scheduling, and event setup/tear down.
• Familiarity with custodial procedures, including Material Safety Data Sheets (MSDS), equipment operation, proper usage of chemicals, and appropriate personal protective equipment (PPE).
• Capacity to develop and train subordinate personnel, including skilled and semi-skilled employees, and permanent, part-time, and temporary operations staff.
• Skilled in the operation and maintenance of various equipment relevant to venue operations.
• Ability to work with minimal supervision and establish priorities effectively.

Education and Experience

• High School diploma, GED, or equivalent.
• Ability to operate light machinery, such as forklifts, front-end loaders, and scrubbers.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
• Ability to operate applicable computer programs to accomplish essential functions of the job.

Reasoning Abilities

• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• Ability to maintain a calm, composed presence in an often fast-paced environment where multiple tasks, events, and stimuli may occur simultaneously.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.