Operations Engineer II, AWS Managed Services (AMS)

Key job responsibilities

• Operate the Managed Service platform and collaborate with internal service teams to meet our customers' individual needs for their infrastructure and application deployments.
• Troubleshoot complex issues, Drive root cause by reproducing customer issues, and build proof of concept environments that abide by cloud-best-practices.
• Collaborate and help build utilities and tools for internal use that enable you and AWS Engineers to operate safely at high speed and wide scale.
• Identify and drive improvements to technical processes.
• Act as an escalation point and mentor to less experienced engineers on the team and across Amazon.
• Learn and leverage groundbreaking technologies.

Basic Qualifications

• Bachelor's degree in computer science or equivalent
• 4+ years of network and operating system support experience
• 4+ years of virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen) experience

Preferred Qualifications

• Experience with the AWS platform, web services, software development, or related technologies
• Experience with service-oriented architecture and web services
• Experience with Active Directory, or experience in deploying identity and access management systems and experience managing full application stacks from the OS up through custom applications
• Experience with aspect(s) of security: network, application, security protocols, cryptography, etc.
• Experience with Configuration Management Software
• Scripting and / or programming experience with at least one scripting language (PowerShell, Ruby, Python, Bash)
• Experience in a DevOps team, supporting CI/CD workloads
• Experience configuring, managing or troubleshooting systems of scale (cloud, virtualization, distributed networks, co-location)
• Experience in Networking (e.g. Deploying and troubleshooting LAN, VPN, Firewalls, TCP/IP etc.)

Pay

The base salary range for this position is $95,600.00 - $160,000.00 USD annually.