Operations Coordinator (Part Time)

Key Responsibilities

• Program Operations and Student Support (60%):
  • Assume responsibility for the day-to-day operations of ASP programs (e.g., CLUE Tutoring, Academic Success Coaching, workshops, and ASP suite operations), including managing front desk operations, assisting students with inquiries, and ensuring materials are prepared for coaches, tutors, and events.
  • Develop and maintain process improvements and documentation for ASP Systems (Google Drive, Microsoft Bookings, CLUE Queues, Events Calendar).
  • Establish and maintain a supply/inventory system for ASP.
  • Support ASP staff in the development, documentation, and implementation of program policies and procedures, contributing input as appropriate while following direction from leadership.
  • Provide operational support for ASP events, meetings, and activities (e.g. scheduling events, room reservations, ordering supplies).
• Program Support (10%):
  • Provide operational support for large learning environment programs including study groups, exam reviews, workshops (e.g. scheduling, email outreach, room reservations).
  • Contribute to the continuous improvement of ASP programming by piloting and refining processes such as program scheduling workflows, student staff coordination, and student communication strategies, and by supporting special projects (e.g., new workshop development, program expansion, or assessment initiatives).
• Communications and Assessment (15%):
  • Support student-facing marketing and communications efforts including academic support emails, social media, etc.
  • Avoidance of redundancy in communications with offices on and off campus.
  • Collaboration with ASP staff to support marketing and outreach efforts for recruitment, hiring, and events.
  • Agregate and clean student data for ASP evaluation, assessment, and reporting efforts.
• Hiring and Payroll (10%):
  • Provide operational support for hiring student employees (e.g. submitting hiring information to HR/Payroll Manager, managing contracts and appointment letters, tracking required trainings).
  • Participation in recruitment, selection, interview, and onboarding of new student employees.
• ASP Suite Operations (10%):
  • Manage ASP shared workspace for student staff.
  • Cooking and supporting ASP suite operations with Assistant Director.
  • Serving as support for ASP suite operations including front desk staffing and operations.
  • Serving facility operations needs.
  • Developing and maintaining onboarding processes for front desk student staff.
• Working with UAA and Campus Committees (5%):
  • Working with ASP programs to advance the goals of ASP, UAA, and the UW.
  • Participation in and facilitation of ASP staff meetings and working groups.
  • Serving on UAA and campus committees as needed.

Required Qualifications

• High school graduation or equivalent AND two years of experience in student services at the college level.
• Strong project management skills, organizational skills, creativity, attention to detail, and ability to work under pressure and deadlines.
• Excellent written, verbal, and interpersonal skills.
• Demonstrated initiative and the ability to work independently and be flexible, while being part of a team.
• Familiarity with Google Suite (Docs, Sheets, Slides).

Compensation, Benefits And Position Details

• Pay Range Minimum: $47,256.00 annual
• Pay Range Maximum: $63,156.00 annual
• Benefits Other Compensation: For information about benefits for this position, visit here.
• Shift: First Shift (United States of America)
• Temporary or Regular: This is a regular position
• FTE (Full-Time Equivalent): 50.00%
• Union/Bargaining Unit: SEIU Local 925 Nonsupervisory

About The UW

• The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all.
• The University of Washington is an equal opportunity employer and considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.