Operations Coordinator

About the role

The Operations Coordinator at Sightpath Medical is responsible for scheduling and providing operational support for Sightpath's customers. This position provides logistical support to all field staff, managers, and sales team.

Responsibilities

• Logistical Support
  • Work with assigned customers to coordinate surgery dates.
  • Research and analyze service routes to ensure compliance with DOT regulations and identify most cost-efficient service routes.
  • Ensure assigned customer demographic information is accurate and maintained in the database.
• Customer Service
  • Main point of contact for customer questions and concerns.
  • Drive customer retention by providing additional support when needed.
  • Work collaboratively with marketing to provide standardized practice development tools.

Qualifications

• Excellent customer service and customer relationship building skills.
• Strong multi-tasking skills a MUST.
• Demonstrated problem solving and strategic/critical thinking skills.
• Handles emergencies calmly and logically, ensuring appropriate communications to involved and required parties.
• Proactive and high energy individual with great attention to detail.
• Self-directed, energetic, motivated and able to adapt to a changing environment.
• Able to manage own time and to set priorities.
• Able to work well in a team environment and be an integral team player.
• Knowledgeable in computer skills specifically all aspects of Microsoft Office.
• Good verbal and written communication skills.

Pay

$22 - 25 an hour

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Fully Paid STD/LTD Insurance
• Fully Paid 2x Basic Life Insurance
• Paid Vacation

Schedule

N/A