Operations Coordinator

About the role

The operations Coordinator supports daily operations, collections, and project activities while providing high-visibility support to Sr. leadership. This newly created role plays a key part in ensuring projects, accounts, and internal workflows run smoothly, while helping the organization grow and strengthen client relationships.

Responsibilities

• Support collections activities by tracking receivables, monitoring outstanding balances, and maintaining accurate accounts receivable records.
• Follow up with clients regarding payments in a professional and timely manner to support effective collections efforts.
• Collaborate closely with sales and operations teams to ensure projects and accounts progress smoothly from initiation through completion.
• Identify opportunities to expand client relationships by upselling services to current, former, and prospective customers.
• Assist with operational coordination across ongoing roofing projects, including organizing tasks, monitoring progress, and aligning internal workflows.
• Provide comprehensive administrative support to leadership, including scheduling meetings, preparing reports, and managing documentation.
• Aid in coordinating project updates, timelines, and communications across internal stakeholders to ensure alignment and transparency.
• Identify and resolve day-to-day issues through effective problem-solving, clear communication, and timely follow-through.
• Assist the President and Vice President with expediting paperwork for various jobs and customers as needed.
• Catalog and organize warranties, both new and existing, to ensure easy access, tracking, and reference for internal teams.
• Provide general administrative, project, and service support related to collections, data entry, accounts receivable, and finance activities.

Essential Skills

• At least 2 years of experience supporting collections, operations, and/or project-related functions.
• Demonstrated experience with accounts receivable and collections processes.
• Strong organizational skills with the ability to manage multiple priorities and tasks simultaneously.
• Clear, professional communication skills, both written and verbal.
• Proactive, self-starter mindset with the ability to work independently and take initiative.
• Comfort working in a fast-paced environment with changing priorities.
• Experience in the construction industry is preferred, particularly in operational or project support roles.
• Proficiency in administrative support functions, including scheduling, reporting, documentation management, and data entry.

Additional Skills & Qualifications

• Experience supporting sales, operations, and finance teams in a coordinated capacity.
• Experience in project coordination, including managing timelines, updates, and stakeholder communication.
• Familiarity with service-oriented environments where client relationships and follow-up are critical.
• Experience identifying upsell opportunities and contributing to revenue growth through expanded client services.
• Experience organizing and cataloging documents such as warranties and job-related paperwork.
• Comfort working closely with senior leadership and providing high-level administrative support.

Work Environment

This position is fully in-office, with standard hours of 8:00 a.m. to 5:00 p.m. The role operates in a fast-paced environment that supports construction and roofing projects, requiring frequent coordination across operations, sales, and leadership. The position backfills a long-tenured role previously held by an employee who completed 20 years, offering the opportunity to step into a stable and established function within a growing organization. The company is experiencing significant growth, with ambitious plans to expand overall revenue and increase the output of the local operation, creating a dynamic and growth-oriented workplace.

Job Type & Location

This is a Contract to Hire position based out of Yonkers, NY.

Pay And Benefits

The pay range for this position is $25.00 - $29.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.