Operations Coordinator

Responsibilities

• Provide administrative support to various functions in the Distribution Center.
• Process all daily inventory and forward to designated areas: restock, vendor returns, B-Stock, installs, and customer refusals.
• Work with TSM, Sales and Shipping when changing freight options on orders to meet customer and operational needs.
• Inspect and test hardware for cosmetic and functional defects.
• Send product with operating system to repair if under warranty.
• Match specifications to the appropriate part and model numbers for desktops, laptops, servers and related peripheral devices to AS400 and SPS platform.
• Collaborate with the Account Manager on missing parts, enrolled or locked units to increase our recovery and prevent items going to scrap.
• Process Customer Owned Inventory same day and communicate all discrepancies to appropriate stakeholders.
• Process Buy & Hold orders within a 48-hour timeframe to meet customer deadlines.
• Collaborate with Inventory Control to ensure stock discrepancies are resolved to maintain a high level of inventory accuracy.
• Provide order status updates to Sales as needed.
• Release and sort batches hourly to meet customer and carrier deadlines.
• Move pallets using a pallet jack or Material Handling Equipment (MHE).
• Follow Preferred Methods and Safety Guidelines.
• Rotate throughout the Returns and Mailroom departments performing various functions including housekeeping.
• Afford assistance other areas of Operations including cross-department functions, for training and operational purposes.

Qualifications

• High School diploma or equivalent.
• Previous general warehouse experience.

• Proficient in Microsoft Office applications.
• Solid time management skills and attention to detail.
• History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.
• Solid verbal and written communication skills with the ability to effectively interact with all stakeholders.
• Comfortable working in a warehouse environment which includes changes in temperature as the weather fluctuates, noise from conveyors and forklifts.
• Ability to lift up to 50 lbs. (team-lift for anything above 50 lbs.).
• Ability to perform 8 or more hours of standing, bending, lifting, walking, and carrying products in combination at any given time.