Operations Coordinator

About the role

The Operations Coordinator serves as a key operational partner supporting cross-functional initiatives across Operations, IT, and Procurement teams. This role is responsible for coordinating projects, managing vendor relationships, and ensuring seamless communication between internal stakeholders and external partners.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Project Management, or related field (or equivalent experience).
• 3-5 years of operations, project coordination, or business operations experience.
• Experience working with cross-functional teams.
• Strong organizational and project coordination skills.
• Excellent written and verbal communication abilities.
• Experience using project management platforms.
• Strong analytical and problem-solving skills.

Key Responsibilities

• Operational Coordination
• Coordinate cross-functional operational initiatives from planning through execution.
• Track project timelines, deliverables, dependencies, and risks.
• Maintain operational documentation, SOPs, workflows, and process maps.
• Prepare reports, dashboards, meeting agendas, and executive summaries.
• Support leadership with operational planning and special projects.
• Technical Team Collaboration
• Partner with Technical teams to coordinate system implementations, enhancements, and vendor integrations.
• Aid in gathering business requirements and documenting operational needs.
• Support rollout of new tools and operational systems.
• Procurement Partnership
• Collaborate with Procurement to monitor inventory planning, vendor performance, purchasing timelines, and operational needs.
• Cook up communication regarding product availability, supply chain issues, and procurement priorities.
• Identify operational efficiencies related to purchasing and inventory workflows.
• Vendor Relationship Management
• Serve as the primary operational liaison for assigned vendors and service providers.
• Coordinate onboarding of new vendors.
• Monitor vendor performance against established service levels (SLAs).
• Schedule recurring business reviews with vendors.
• Foster productive, collaborative relationships that support organizational goals.
• Reporting & Analytics
• Maintain operational reports and dashboards.
• Analyze operational metrics to identify trends and improvement opportunities.
• Administrative & Project Support
• Cook up meetings, action items, and follow-up activities.
• Prepare presentations and executive communications.
• Provide operational support for strategic initiatives as assigned.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability Compensation: $65,000-85,000/year