Operations Coordinator

About the role

We are currently seeking an Operations Coordinator to join our team in our Denver, CO office. This role offers an exciting opportunity to be part of a dynamic and growing firm.

Responsibilities

• Supporting Operations Director in monthly client and internal billing
• Implementing operational initiatives and software as required
• Reporting weekly and monthly operational metrics and other KPIs to Leadership Team
• Providing reporting and operational insights to various teams regarding status and quality of work
• Supports and coordinates Client Onboarding process
• Performs office and other administrative responsibilities as required for the Director of Operations and Leadership Team
• Performing other activities as required

Qualifications

• Bachelor’s degree preferred
• 2–4 years’ experience in operations, admin, and/or project coordination required
• Proficiency in MS Office, Excel, and operational software
• Experience with reporting, analytics, and billing support
• Strong organizational and communication skills
• Ability to support client onboarding and software/operational initiatives
• Familiarity with project management methodologies and tools
• Ability to work collaboratively in a fast-paced environment while managing multiple projects simultaneously
• Excellent oral and written communication skills and an ability to work with clients and internally with team members to ensure a seamless and positive experience
• Strong analytical and problem-solving skills
• Exceptional organizational, planning and time management skills

Preferred Skills

• Proactive problem-solver
• Strong initiative and follow-through
• Team-oriented with the ability to work independently
• Adaptable to changing priorities and operational needs