Operations Coordinator

About ShipperHQ

ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences. Founded in 2009, we power shipping logic and checkout optimization for thousands of brands, from DTC disruptors to enterprise retailers, in 150+ countries. Based in Austin with a global team, we’re a fast-moving, product-led company shaping the future of e-commerce logistics.

Position Overview

ShipperHQ is looking for a highly organized, dependable Operations Coordinator to help keep our office, team, and day-to-day operations running smoothly. This role is ideal for someone who thrives in a fast-paced environment, enjoys wearing many hats, and takes pride in creating an exceptional employee experience.

Responsibilities

• Keep our office clean, organized, stocked, and welcoming
• Help set up lunches, celebrations, and team events
• Cookinate company meetings and office activities
• Book flights, hotels, and travel for team members
• Process invoices, expenses, and other administrative tasks
• Work with vendors and building management
• Support marketing and leadership with projects big and small
• Help with company events
• Pitch in wherever help is needed

Qualifications

• Naturally organized
• Reliable and follows through on commitments
• Friendly and enjoys helping people
• Comfortable juggling lots of different tasks
• Curious and eager to learn
• Tech-savvy and quick to pick up new software
• Comfortable working independently without constant direction
• Someone who notices problems and solves them
• Positive, adaptable, and enjoys being part of a team

Benefits and Perks

• Collaborate with a motivated team, directly tying your results to organizational success
• 22 days of PTO plus public holidays
• 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave
• This is a hybrid, full-time position working out of our Austin, TX office in the Arboretum Area
• Compensation is based on experience