Operations & Compliance Coordinator

Responsibilities

• Maintain the company’s centralized register, including licenses, qualifiers, renewal dates and state-specific requirements.
• Cook with third-party partners to register Minuteman in new states through acquisition or organic growth.
• Serve as the primary internal point of contact for compliance-related questions and document requests.
• Keep ISO 9001 documentation organized and up to date.
• Own the day-to-day maintenance of the Operations Hub, Minuteman’s central resource library for FAQ’s, templates, forms and training materials.
• Develop, update, and publish standard operating procedures, training guides and process documentation in partnership with the Director, Operational Excellence.
• Proactively identify gaps in existing documentation and build new materials.
• Support the integration of newly acquired companies, coordinating administrative tasks, documentation and follow-up on milestones.
• Support cross-functional operational projects as needed, including branch support and process improvements.
• Visit branches as needed to support with integration, training or other initiatives.
• Perform other job-related duties as assigned.

Qualifications

• A sense of humor, creativity, and positive attitude.
• Typically, 3-5 years of experience in operations, compliance, project coordination or an administrative role.
• Strong organizational and communication skills.
• Comfortable working independently with a high degree of ownership.
• Ability to work in a team and follow structured processes.
• Willingness and ability to travel approximately 25% of the time.
• Relevant security certifications are a plus.
• Results-oriented, proactive, and adaptable with strong decision-making skills.
• High level of integrity, resilience, and commitment to achieving high standards.