Operations Coordinator

Operations Coordinator

Liaison & Communication Support

• Act as a key point of contact between leadership, staff, volunteers, homeowners, and external stakeholders; routing inquiries, coordinating responses, and ensuring consistent follow-through.
• Aid in the preparation of internal communications, meeting materials, reports, and stakeholder updates.
• Maintain compliance within HFHI guidelines and requirements in partnership with the Executive Director.
• Support the Executive Director in representing Habitat Bergen at community events, information sessions, and partner meetings.
• Maintain and update organizational contact databases (donors, volunteers, homeowners, partners).

Homeowner Relations & Support

• Serve as a frontline point of contact for homeowner inquiries responding with warmth, accuracy, and urgency.
• Schedule and support homeownership information sessions, eligibility appointments, and financial education workshops.
• Aid in collecting, organizing, and tracking application materials, sweat equity hours, and homeowner file documentation.
• Follow up with partner families at key milestones throughout their homeownership journey.
• Collaborate with the Executive Director to coordinate logistics for closings, move-ins, and home dedication events.
• Identify and escalate homeowner concerns or service gaps promptly to the Executive Director.

Vendor & Stakeholder Management

• Oversee and maintain ongoing support and coordination with external stakeholders and partners (IT, HR, Construction, Municipal, etc.).
• Cultivate and maintain strong relationships with corporate build partners, local county communities, and civic organizations.
• Ensure a consistent, welcoming experience for all external stakeholders and community partners from first contact through ongoing engagement.
• Coordinate operational coordination for new home construction, home repair, weatherization, and aging-in-place programs.
• Maintain oversight of project timelines, vendor relationships, permit compliance, and material logistics in coordination with the Construction Contractor/Consultant.

Program & Event Coordination

• Collaborate with the Volunteer Coordinator to align volunteer scheduling with build site needs and community events.
• Coordinate logistics for construction build days, repair projects, and community events (Women Build Week, Race to Build 5K, etc.).
• Support the preparation of event materials, partner communications, and post-event reporting.
• Help track program milestones, deliverable timelines, and grant-related documentation.
• Support the coordination of corporate team builds, community-based initiatives, and student volunteer programs.

Administrative Support

• Manage scheduling, calendars, and correspondence for Executive leadership.
• Process incoming donation acknowledgments, partner agreements, and vendor communications.
• Maintain organized digital and physical files in line with organizational recordkeeping policies.

Required Qualifications

• Associate’s or Bachelor’s degree in Business, Human Services, Communications, or related field (or equivalent experience).
• 1–3 years of experience in a coordinator, administrative, or community-facing role.
• Strong organizational skills with the ability to manage competing priorities and deadlines.
• Excellent interpersonal skills; comfortable engaging with diverse stakeholders — homeowners, volunteers, donors, and community partners.
• Proficiency in Microsoft Office Suite, Google Workspace, and standard scheduling/CRM tools.
• A positive, service-oriented attitude with a genuine passion for mission-driven work.
• Experience working with large data sets.

Preferred Qualifications

• Prior experience in nonprofit, housing, social services, or community development settings.
• Experience with volunteer or event management platforms (e.g., VolunteerLocal).
• Familiarity with affordable housing programs or HUD guidelines a plus.

HOW TO APPLY

Ready to Build Something Meaningful?
Submit your application by July 24, 2026. We look forward to hearing from you.
Interested candidates should submit a resume and cover letter to [email protected] with “Operations Coordinator Application” in the subject line.

Salary/Hourly Range

$47,840-$60,000

About Habitat for Humanity

Habitat for Humanity, founded in 1976, is a global, Christian-based nonprofit organization that grew out of an intentionally multi-racial community in rural Georgia. Seeking to put God’s love into action, Habitat brings together people of all faiths and people of no faith to build homes, communities and hope. Working alongside each other, we help families and individuals build and improve places to call home and achieve the strength, stability and self-reliance they need to build better lives for themselves. Habitat seeks individuals who have a willingness to affirm these principles and values.

At Habitat for Humanity International, we are compelled by our Koinonia roots to put God’s love for all into action and pursue housing equity and opportunity by bringing all people together to build community and drive impact. We strive to build a culture rooted in learning, accountability and trust, attracting and retaining mission-driven talent reflective of the global communities we serve.

As an equal opportunity employer, we realize our success depends on courageously committing to being a workplace where all staff feel safe, welcome, visible, respected, supported and valued, and building a workforce that reflects a variety of lived experiences, backgrounds and perspectives, in which every person experiences dignity and respect.

We also require that all staff take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities (especially children) and all those with whom we work. In line with the prevention of sexual exploitation and abuse, all staff must pass a thorough background screening and will be held accountable to upholding our policies around ethical behavior, including safeguarding and whistleblowing.