Operations Center Specialist

Responsibilities

• Remotely monitor and operate industrial equipment.
• Record, document, and communicate information related to areas such as downtime, out of parameter conditions, testing, CIP, and normal production, which includes startup/shut down of production.
• Work closely with plant personnel for smooth operation of plant.
• Monitor and communicate information using equipment systems such as graphical computer screens, radio, telephone, and email in an efficient and timely manner.
• Follow established action plans, procedures, and policies to respond to routine and emergency situations such as plant startup, CIP, and out of parameter conditions.
• Assist in the development and maintenance of graphical systems, working with programmers to maintain an accurate representation of existing systems.
• Report any errors or problems with the system and make suggestions for enhancements to the current system.
• Receive direction and work closely with lead operations center specialists to optimize effectiveness when dealing with critical or high demand situations and new systems.
• Responsible for the security and safety of people, equipment, and property. Monitor and appropriately respond to situations as needed.
• Responsible for a smooth shift transition to prevent disruption to department and plant operations. Effectively communicate shift activity, problems, etc. to next shift.
• May act as a backup to answer and transfer phone calls, relay messages, and receive deliveries and guests as needed.
• May be required to travel to remote locations and receive on-site training.
• Able to perform all essential job functions with or without reasonable accommodation.

Qualifications

• Basic computer skills with a working knowledge of Microsoft Office applications such as Word, Excel, and Outlook.
• Demonstrated Competencies:
  • Ability to maintain alertness while sitting for extended periods of time.
  • Ability to work in low lighting and provide constant use of sight and hearing.
  • Ability to multi-task and react quickly and efficiently in a consistently changing environment.
  • Ability to follow direction and make sound decisions when necessary.
  • Mechanical aptitude is advantageous.
  • Effective communication skills in both verbal and written form.
• Must have regular and punctual attendance.
• Experience: Mechanical and/or electrical background is preferred.
• Education: High School diploma or equivalent, or verifiable ability to perform essential job functions. Vocational school or technical college education is preferred. Well-rounded, practical experience may be substituted in lieu of education.
• Department: Systems Engineering.