Operations Associate - Jackson Park Shp Ctr

Primary Responsibilities

• Customer Service - Work quickly and efficiently to assist customers with questions and requests.
• Executes pricing and signing - Change ticket prices and signs merchandise accurately and promptly.
• Replenish and restock the store - Ensure merchandise levels are maintained to meet customer needs.
• Receive and unload merchandise - Assist in unloading trucks and organizing merchandise in the backroom.
• Backroom standards - Maintain a safe, clean, and organized stockroom.
• Omnichannel - Contribute to online and in-store fulfillment processes.
• Merchandise strategy - Place merchandise according to plans communicated by leadership.
• Participates in a learning environment - Absorb new information from peers or training materials.

Core Competencies & Accomplishments

• Results - Solve problems and make decisions that impact sales, profit, or customer service; execute tasks efficiently and effectively; inspire strong performance in others.
• Ownership - Provide excellent customer service; build positive, inclusive, and respectful relationships; take responsibility for actions and outcomes.
• Intensity - Find ways to improve the customer experience; act confidently and courageously; work energetically and with urgency.

Work experience

Requires 1-2 years of retail experience.

Benefits

• Medical/dental/vision insurance
• Term life insurance
• Paid vacation/holidays
• 401(k) with company match
• Associate discount on JCPenney merchandise
• Eight paid holidays per year for eligible associates
• Additional compensation for working on designated holidays

Pay Range

USD $12.00/Hr - USD $15.00/Hr.

About JCPenney

JCPenney is a shopping destination for diverse, working American families. It offers a broad range of products including fashion, apparel, home, beauty, and jewelry. The company serves customers through various channels such as its website and physical stores. JCPenney has a rich history dating back to 1902 and aims to connect with customers through shopping and community engagement. For more information, visit JCPenney's Newsroom or follow them on social media platforms.