Operations Associate - Jackson, MS

About the role

This is a high-impact individual contributor role for an operations professional who enjoys working closely with teams, solving complex operational challenges, and driving continuous improvement.

Responsibilities

• Manage the retail ticketing support system and resolve store requests.
• Serve as the primary point of contact for store operational support.
• Administer and track Retail lot lease agreements.
• Manage city privilege licenses, including applications and renewals.
• Set up new employees with Staples, Unishippers, and check scanner access.
• Partner with cross-functional teams to support daily operations.
• Provide support to the accounting team as needed.
• Maintain accurate operational records and documentation.
• Manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.

Qualifications

• Bachelor's degree in related field
• 2-3 years of relevant experience

Key Competencies

• Trusted judgment in managing employee relations, sensitive workplace issues, and risk-aware decisions with professionalism and discretion.
• Ability to coach and influence leaders through performance challenges, investigations, and complex people decisions.
• Strong communication and relationship-building skills, with the ability to partner effectively across all organizational levels.
• Ability to work independently, manage multiple priorities, and adapt effectively in a fast-paced, multi-location environment.

What We Offer

• Competitive pay and benefits, including Medical, Dental, Vision, 401K (50% Company Match), and more.
• Opportunity to grow within the retail division.
• Supportive team environment.
• Training and development opportunities.

EEO Statement

Champion Home Builders, Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.