Operations Assistant - Strategic Partnerships - J. Glover [Work Study]

About the role

The Strategic Partnerships Operations Assistant supports the daily operations of the Strategic Partnerships team in building higher education and workforce development opportunities for nonprofit, for-profit, and public‑sector organizations. This work is supported by Antioch University and the Coalition for the Common Good. The Assistant will coordinate projects, build partnership data assets, document and assist in improving operational processes, and assist with the planning and execution of partnership events. This position offers the opportunity to gain hands‑on experience in project management, CRM administration, organizational operations, event coordination, and relationship management.

Position Type: Work Study. Department: Strategic Initiatives. Does this position meet the definition of Community Service? No.

Responsibilities

• Project Coordination (approximately 4 hours) – Assist with tracking ongoing partnership initiatives and project timelines; maintain a portfolio of projects to track; support project documentation and follow up on action items; support cross‑functional projects involving internal departments and external partners; prepare regular project updates.
• CRM Management & Reporting (approximately 2 hours) – Compile and organize partnership data from multiple sources; build and maintain reports and dashboards using spreadsheets, CRM reporting tools, and other data platforms; assist in tracking partnership outcomes, key performance indicators, and engagement metrics for leadership reports.
• Events & Partnership Logistics (approximately 1 hour) – Coordinate logistical details for partnership on‑site events, industry conferences and other engagement opportunities.
• Process Improvement & Operations (approximately 2 hours) – Document departmental workflows, standard operating procedures, and recurring processes; assist in identifying opportunities to improve operational efficiency and streamline administrative processes; build and maintain outreach asset toolboxes.
• Administrative Support (approximately 1 hour) – Assist with calendar coordination and scheduling.

Qualifications

• Must be an enrolled student at Antioch University living in the United States.
• Strong organizational skills and exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Comfortable learning new software platforms and technology.
• Proficiency with Microsoft Office or Google Workspace, particularly Excel or Google Sheets.
• Ability to work independently while collaborating effectively with a team.
• Professionalism and discretion when interacting with faculty, staff, students, and external partners.
• Curiosity and a willingness to improve systems and processes.

Skills

• Experience using CRM platforms (such as Salesforce, HubSpot, Airtable, or similar systems).
• Experience with spreadsheets, reporting, or basic data analysis.
• Familiarity with project management tools (Asana, Monday.com, Trello, Microsoft Planner, etc.).
• Experience coordinating events or volunteers.
• Interest in community engagement, partnership development, nonprofit organizations, or higher education administration.

Schedule

Start Date: 8/17/2026; End Date: 6/30/2027; Number of Positions: 1; Hours per Week: 10 hrs/1 student; Weekends Required: No; Evenings Required: No; Supervisor: Jessie Glover; Alternate Supervisor: Michelle Koppitz; Remote Work: Yes (100% of time can be remote).