Operations and Compliance Coordinator

Duties And Responsibilities

• Support event day operations by coordinating the deployment of security technology to their designated locations on campus, executing setup, operation, troubleshooting and escalation of issues to key stakeholders as required.
• Partner with vendors and service providers involved in event security to coordinate event day tech support coverage and to perform regular maintenance programs as required.
• Partner with TeamOps management to deliver training programs for event staff including but not limited to security technology, equipment, functional (OJT) and annual training.
• Aid with credentialing programs for NFL, MLS and Gillette Stadium including implementation, maintenance, coordination with all workgroups, including regular compliance meetings.
• Assist the Operations and Compliance Senior Manager as well as the Site Security Manager with compliance programs, including regular testing of policies and procedures.
• Assist the Event Managers with event staff scheduling as assigned.
• Special projects and assignments as business dictates.

Qualifications

• Bachelor's Degree preferred or equivalent work experience
• 1-2 years event experience in a high paced environment, preferred
• Familiar with security technology including: Axess, Evolv, Event Management Software, preferred
• Excellent leadership, communication, and interpersonal skills
• Ability to handle high-pressure situations and make sound decisions quickly

Physical Demands

• Regularly required to sit and use hands to handle or feel
• Frequently required to talk or hear
• Occasionally required to reach with hands and arms

Work Environment

• Must be willing to work nights, weekends and holidays with frequency in support of events
• Event Venue, noise level in the work environment is typically loud
• Densely populated on event day