Operations Analyst (Twinsburg, OH)

About the role

The Operations Analyst is responsible for evaluating operational processes, analyzing performance data, and providing actionable insights to enhance efficiency, quality, and resource utilization. This role works closely with production, supply chain, and leadership teams to implement data-driven solutions that optimize business performance.

Key Responsibilities

• Collect, organize, and analyze data related to production, supply chain, and resource utilization.
• Develop and maintain reports and dashboards to monitor KPIs, costs, and operational performance.
• Identify bottlenecks and inefficiencies in workflows and recommend practical improvements.
• Assist with forecasting, scheduling, and capacity planning to support production and inventory goals.
• Collaborate with cross-functional teams to develop, implement, and monitor process improvements.
• Utilize software tools, including Global Shop ERP and Excel, for improved data management and workflow evaluation.
• Ensure compliance with company standards, safety requirements, and industry regulations.

Qualifications

• Education: Bachelor’s degree in Operations Management, Business Administration, Industrial Engineering, Supply Chain, or a related field.
• Experience: 1–2 years of relevant internship or professional experience in operations, data analysis, or manufacturing preferred.
• Technical Skills: Strong Excel and data analysis skills. Experience with Global Shop ERP or other ERP systems (SAP, Oracle, etc.) preferred.
• Soft Skills: Excellent analytical, problem-solving, and communication abilities; ability to work effectively across departments and with all levels of the organization.

Work Schedule

This position generally follows a standard Monday–Friday, 8:00 a.m. to 5:00 p.m. schedule. However, additional hours may be required as needed to meet business demands, project deadlines, or operational needs.

Work Environment

The Operations Analyst will be expected to perform various administrative and production-related duties. While analytical and planning duties are performed in an office setting, the role requires a consistent presence in the production area to monitor workflows, gather data, and collaborate directly with operations personnel. The Operations Analyst should be comfortable working on their feet for portions of the day, navigating an active manufacturing space, and engaging in light physical tasks related to process observation and performance analysis.

Career Growth & Benefits

• The Operations Analyst role offers strong growth potential within Leiden Cabinet Company. With experience and demonstrated performance, this position can lead to advancement opportunities such as: Operations Supervisor / Coordinator, Process Improvement Specialist, Supply Chain Analyst or Manager, Operations Manager, Plant Manager.
• Leiden Supports Professional Development And Internal Promotion, Encouraging Employees To Grow Their Careers Within The Organization. In addition To a Clear Path For Career Growth, We Offer Competitive salary and comprehensive benefits package.
• Opportunities for career growth and professional development.
• A collaborative, team-oriented work environment focused on innovation and efficiency.
• Ongoing training in operations, leadership, and process improvement.

Pay

Salary Ranging from $18.00 to $20.00 per hour based on experience.

Schedule

This position generally follows a standard Monday–Friday, 8:00 a.m. to 5:00 p.m. schedule. However, additional hours may be required as needed to meet business demands, project deadlines, or operational needs.