Operations Analyst

Responsibilities

• Support client-facing operational and administrative processes across multiple business functions
• Partner with Operations and Technology teams to support and enhance workflows within Linedata's operational platforms, including OPTIMA and ORCHESTRATOR
• Aid in workflow automation, process improvement, and operational efficiency initiatives
• Maintain operational data, reports, dashboards, and tracking tools
• Attend weekly status meetings with clients and internal stakeholders
• Support audit readiness and regulatory documentation activities, including KYC, AML, third-party risk management, and operational controls
• Track and maintain user access, system permissions, training requirements, and compliance documentation
• Contribute to operational reporting, data analysis, issue resolution, and process monitoring
• Identify opportunities to streamline manual processes through automation, technology, and improved workflows
• Collaborate with global teams to support client deliverables and continuous improvement initiatives

Requirements

• Bachelor's degree in Business, Finance, Information Systems, Data Analytics, Computer Science, or a related field
• 2+ years of experience in operations, business analysis, financial services, client services, or a related environment
• Strong analytical, organizational, and problem-solving skills
• Advanced Microsoft Excel skills, including data analysis, reporting, pivot tables, and lookups
• Experience working with business systems, operational platforms, workflow tools, or reporting applications
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong communication and stakeholder management skills

Preferred Qualifications

• Experience supporting workflow management systems, operational technology platforms, or enterprise applications
• Exposure to SQL, Power BI, Tableau, Python, VBA, or other reporting and analytics tools
• Experience with process automation, workflow orchestration, business process improvement, or operational controls
• Familiarity with compliance, audit, KYC/AML, or financial services operations
• Interest in AI-enabled workflows, automation technologies, and operational analytics
• Experience supporting SaaS, fintech, asset management, or financial services environments