Operations Analyst (Cash Management) at Major Japanese Bank

Responsibilities

• Provides WebEx product training to customers and/or Bank personnel on the features and benefits of cash management products and services.
• Affords a full range of professional, technical and general support to customers and Bank personnel with Cash Management Online Banking services; performs customer setups; monitors product usage and system operation; resolves problems within given authority.
• Helps in the coordination and support of audits and examinations.
• Performs a variety of routine daily tasks; reviews reports, prepares correspondence; and participates in special department projects.