Operations Administrator (Commercial Construction)

About the Role

DMC Facility Services is seeking a detail-oriented, systems-savvy Operations Administrator to support our Operations Department in coordinating project workflows, vendor relationships, purchasing, and documentation. This office-based role supports commercial restaurant construction projects across multiple locations and is essential to keeping them moving smoothly, from scheduling incoming work to maintaining accurate records across internal systems and customer platforms. You’ll serve as a central point of communication between project managers, field technicians, and external partners, helping streamline operations and ensure high standards of service.

What You’ll Do

• Track and update project status throughout each phase of the lifecycle
• Compile daily and weekly status reports for internal meetings and customer updates
• Aid in processing project-related forms, approvals, and documentation
• Cook up travel accommodations and communicate schedules to field staff
• Collect and review technician timesheets and expense reports for accuracy
• Draft and send Purchase Orders; track purchasing data and vendor deliveries
• Maintain subcontractor and vendor databases and documentation logs
• Monitor Requests for Information (RFIs) and Change Orders for timely approvals
• Support implementation of Standard Operating Procedures and service standards

What You Bring

• Strong written and verbal communication skills
• Effective problem-solving and critical thinking abilities
• High attention to detail and organizational skills
• Ability to manage multiple tasks and shifting priorities
• Familiarity with purchasing workflows, vendor coordination, and project documentation
• Advanced proficiency in Google Workspace and Microsoft Excel
• Experience working with ERP systems (e.g., Acumatica), facilities platforms (e.g., Service Channel), or similar tools

Requirements

• Associate’s or Bachelor’s degree in Business Administration, Operations Management, or related field preferred
• 2+ years of experience in purchasing, operations, or administrative support roles
• Experience in vendor coordination, project documentation, or timekeeping systems is a plus
• Prior exposure to construction, facilities services, or field-based operations preferred

Work Environment & Benefits

• Office-based role with Monday–Friday schedule (7:00am- 4:00pm)
• Paid Time Off including NJ Sick Leave, Vacation, and paid Holidays
• Medical, dental, and vision insurance with Employer contribution
• Retirement plan with up to 4% company match
• Company-paid basic life insurance
• Voluntary benefits including supplemental life, accident, critical illness, hospital indemnity, and EAP access

Physical Demands

• Prolonged periods of sitting and computer-based work
• Occasional lifting of office supplies or materials (up to 25 lbs.)
• Visual acuity required for reading reports, reviewing documentation, and updating systems

Standard Office Environment

• Consistent climate control
• Minimal exposure to external elements