Operations Administrator, Alpha - $75,000/year USD
Crossover · Austin, TX · Yesterday
Education$37/hrFull-time
About the role
This is an in-person role based at one of our campuses. Alpha takes a different approach to school operations, placing the Operations Administrator front and center to handle various responsibilities.
Responsibilities
- Serve as the primary, dependable contact for parents, students, staff, and campus visitors, communicating with clarity, composure, and promptness.
- Oversee all aspects of daily campus operations, including morning arrivals, afternoon dismissals, attendance tracking, transportation coordination, lunch management, campus cleanliness, event support, and facilities maintenance follow-through.
- Address campus safety and student welfare matters, including entry control, emergency drills, health-related incidents, incident documentation, and timely parent communication.
- Administer student devices and essential campus technology systems, covering device provisioning, user account assistance, basic troubleshooting, backup coordination, repair logistics, and escalation to remote technical support.
- Cultivate trusted relationships with Guides, external vendors, and families by prioritizing helpfulness while upholding established standards.
Requirements
- Bachelor's degree (field of study not specified)
- At least 1 year of experience in office coordination, facilities support, site operations, or similar operational roles
- Comfort with basic technology tasks including device setup, troubleshooting, and account administration
- Strong written and verbal communication skills across parents, staff, and vendors
- Ability to manage competing priorities while maintaining attention to detail
- Authorized to work in the United States without visa sponsorship
- Available to work in-person in one of our campuses: Carrollton, TX; Fort Worth, TX; Austin, TX; Houston, TX; Oklahoma City, OK; Park City, UT; Tulsa, OK; Tampa, FL; Denver, CO; or Brentwood, TN — or willing to relocate
Nice-to-have Requirements
- Experience in K-12 school operations, student information systems, facilities coordination, parent communication, or campus-based customer service
Benefits
The long-term benefit is establishing yourself as the dependable leader families trust, guides turn to, and students feel comfortable approaching when something requires resolution.
Pay
$37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year.
Schedule
This is a full-time (40 hours per week), long-term position.