Operations Administrator, Alpha - $75,000/year USD

About the role

This is an in-person role based at one of our campuses. Many schools tuck operations away behind closed doors, approvals, and layers of meetings. Alpha takes a different approach. This role is front and center throughout the day: welcoming families, troubleshooting technology, managing smooth arrivals and dismissals, reassuring parents, liaising with vendors, and ensuring the campus feels secure, polished, and distinctly Alpha.

Responsibilities

• Serve as the primary, trusted contact for families, students, staff, and campus visitors, delivering clear, composed, and prompt communication.
• Oversee the daily rhythm of campus operations, including morning arrival, afternoon dismissal, attendance tracking, transportation coordination, lunch management, campus upkeep, event support, and facilities follow-through.
• Coordinate student device management and basic campus IT functions, including initial setup, account assistance, troubleshooting, backup procedures, repair requests, and escalation to remote technical support.
• Cultivate trust with Guides, external vendors, and families by prioritizing helpfulness while upholding established standards.

Requirements

• Bachelor's degree (field of study not specified)
• At least 1 year of experience in office coordination, facilities support, site operations, or similar operational roles
• Comfort with basic technology tasks including device setup, troubleshooting, and account administration
• Strong written and verbal communication skills across parents, staff, and vendors
• Ability to manage competing priorities while maintaining attention to detail
• Authorized to work in the United States without visa sponsorship
• Available to work in-person in one of our campuses: Austin, TX; Houston, TX; Oklahoma City, OK; Park City, UT; Tulsa, OK; Tampa, FL; Denver, CO; or Brentwood, TN — or willing to relocate

Nice-to-have Requirements

• Experience in K-12 school operations, student information systems, facilities coordination, parent communication, or campus-based customer service

Qualifications

None specified

Skills

Not specified

Benefits

None specified

Pay

$37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year.

Schedule

Full-time (40 hours per week)