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Jobs · OTHR · Texas

Operational Support Associate (Dallas Love Field Airport)

SIXT · Dallas, TX · 1 wk ago
OTHR$20.25/hrFull-time

About the role

You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities. You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards. You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal. You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation. You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning.

Responsibilities

  • Guide customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities
  • Support customers throughout their rental journey, ensuring satisfaction and collecting feedback
  • Oversee fleet operations, including vehicle readiness, inventory management, and coordination with service partners
  • Prepare vehicles for rental or disposal
  • Ensure vehicle cleanliness and perform routine checks
  • Assist with driving and staging vehicles to maintain fleet efficiency and presentation
  • Maintain accurate records of inventory, service updates, and customer interactions
  • Collaborate across teams to support daily operations and planning

Requirements

  • At least 18 years old
  • Authorized to work in the U.S.
  • Hold a valid driver’s license with a clean record
  • Available to work a variety of shifts, including evenings, weekends, and holidays

Skills

  • Sales & Communication Skills: Persuasive, confident, and driven by performance-based incentives
  • Customer Service Focus: Strong background in customer service and passionate about delivering exceptional experiences
  • Organizational & Technical Skills: Manage logistics, scheduling, and documentation with ease; adapt quickly to internal systems with basic computer proficiency
  • Team Collaboration: Thrive in a team-oriented environment and adjust smoothly to changing business needs

Benefits

  • Comprehensive healthcare coverage (medical, dental, vision)
  • Life insurance, critical illness, and hospital indemnity insurance
  • Pet insurance
  • 401k plan
  • Paid Time Off (PTO) and sick leave
  • Time and a half for working on public holidays
  • Employee Assistance Program
  • Exclusive employee rental rates, with family rental options and discounts
  • Uniform provided with weekly dry cleaning

Pay

$20.25 per hour, with exciting bonus opportunities.

About SIXT

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.

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